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FTC bans TurboTax from advertising 'free' services, calls deceptive advertising

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Re: FTC bans TurboTax from advertising 'free' services, calls deceptive advertising

#41

Earlier quoted context omitted.

They are not a tech company. They are a regulatory capture company that uses tech to extract from the general public what should be free. The code and platform are the performance art to enable the rake. Edit: Meant to scope this comment solely to TurboTax. Replies correcting me are well deserved.

No, they are a tech company, they produce software for their main product. Like a lot of companies, tech and not, they use their power and resources to keep their position. The difference is that their actual competitor is the government. But that's also a big part of why private healthcare is way too expensive in the US, for worse results than other places.

> The difference is that their actual competitor is the government.

I think the government is more of an enabler, than a competitor. At least up until now.

Re: FTC bans TurboTax from advertising 'free' services, calls deceptive advertising

#42

Finally! This is only 30 years too late. Also, let’s hope the IRS’ current beta of self filing app is successful.

This will get stayed during the appeal, so status quo will remain for this tax season. And next year there are many new variables, potentially a new government, SC's Chevron ruling which may limit what FTC can do, etc. I don't think this is going to stick.

Re: FTC bans TurboTax from advertising 'free' services, calls deceptive advertising

#43

Finally, something is being done. Paying taxes should be free for most people. Especially if you only have to deal with the standard deductions.

Our documents should not be sent automatically to the IRS if the IRS won't figure out our taxes.

Re: FTC bans TurboTax from advertising 'free' services, calls deceptive advertising

#44
post #2

This is nice. Free should mean free no matter how much large print text to clarify is needed.

Next I’d like them to go after windshield chip repair shops and pharmacies that advertise “free*” services. Where free == paid by your insurance. Assuming your insurance will pay for all of it.

Free doesn’t mean paid for someone you paid to handle it for you.

Re: FTC bans TurboTax from advertising 'free' services, calls deceptive advertising

#45
post #14
post #10

Earlier quoted context omitted.

>they've invested infinitely more in lobbying to keep tax-filing complex I always feel the need to point out that anger at this is misplaced. Intuit is a business lobbying on behalf of itself like countless other businesses do. If the result makes you upset, you should be upset at our political system and the politicians who are willing to sell out the country for whatever those lobbyists are pushing. It is those pol…

We can be upset at politicians for "selling out" to the lobbyists. We can be upset at lobbyists for pushing things that they know aren't in the best interests of consumers. We can be upset at businesses for wanting to take advantage of consumers for their own gain. All of these can be true at the same time.

The difference between those three groups is that the politicians are the only ones not doing the job expected of them.

Lobbyists are supposed to lobby on behalf of whoever pays them.

Businesses are supposed to advocate for the interest of themselves, their shareholders, and their employees. It would be verging on incompetence for a business to ignore a political debate that would effectively destroy the business overnight. Intuit lobbying on its behalf is our system working as intended. If you have a problem with that (which you should), your problem should be with the system and not Intuit.

Politicians are supposed to work for the betterment of their constituents and they clearly aren't in the case of tax prep. They deserve a majority of the blame above any other group because they are the ones failing to do their job.

Re: FTC bans TurboTax from advertising 'free' services, calls deceptive advertising

#47

I just saw an TurboTax Ad where a guy was like "I Like free stuff" and then it said he was "happy to read the disclaimer" on TurboTax and see that "Roughly 37% of taxpayers qualify" which he looks thoughtfully in the distance and says "Thats me!" I thought it was a funny commercial because 37% doesn't seem like a lot and Turbotax is portraying it as the average person will identify themselves as part of that 37% even…

I agree on every level, but I'm compelled to remind you this is the America where wendy's (?) had to revert to a 1/4 pounder from a 1/3 pounder bc people thought they were getting less meat. And let's not forget the ever-present anti-education cohort that can't be convinced math is good even when you tell them it's how you calculate discounts or tips.

I had to look this up as I didn’t grow up in the States. It was A&W.

https://www.snopes.com/news/2022/06/17/third-pound-burger-fr...

Crazy.

Re: FTC bans TurboTax from advertising 'free' services, calls deceptive advertising

#48

Finally! This is only 30 years too late. Also, let’s hope the IRS’ current beta of self filing app is successful.

Could you say more about the "self filing app"? A quick Google search didn't turn up anything (which probably says more about my current lack of sleep than anything :) )

Re: FTC bans TurboTax from advertising 'free' services, calls deceptive advertising

#49

Finally, something is being done. Paying taxes should be free for most people. Especially if you only have to deal with the standard deductions.

If you're standard deduction and just have a few simple sources of income, filing is easily free. Should it be electronic and pre-filled? Yes. But this idea that you need an accountant or tax prep software if you have a W-2 and a 1099 just isn't true. The forms are free.

Re: FTC bans TurboTax from advertising 'free' services, calls deceptive advertising

#50
post #6

Earlier quoted context omitted.

I think most people would be shocked to learn how big intuit is in terms of market cap. Bigger than Verizon wellsfargo ibm nike

From comments in threads like this I think most people would be shocked that Intuit makes the largest segment of their income from business customers, not individual consumers.

Is this true for turbotax specifically, or merely for intuit as a whole (which includes things like quickbooks)?
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