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Dunno, hating on Amazon (in particular, for their counterfeit item problem) seems to be a pretty common commenter topic on HN. That, and talking about how Google search results are terrible now.
Both true in many more ways than one.
Amazon has taken down the Sad Bastard Cookbook
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Re: Amazon has taken down the Sad Bastard Cookbook
#22Earlier quoted context omitted.
For consumers, it's easy: Amazon offers a consistent effortless experience. They already have all your payment and shipping data, so no need to create accounts and passwords at some random site with unknown security standards, you know what to expect in terms of shipping vs whatever that random shop is using, no need to worry if the shop will be around in a year or two to honor warranties, no worry about bullshit sur…
How does Amazon handle warranties, especially in a year or two? Pray tell.
Amazon is a multibillion dollar company that has a consistent track record of prioritizing customer satisfaction ever since its inception, as does PayPal - admittedly though at the expense of merchants, where we've seen more than enough horror stories on HN about these two companies.
Besides: The chances of either of them going belly-up are faaaaar lower than for Joe Random's webshop or, heaven forbid, physical store.
Re: Amazon has taken down the Sad Bastard Cookbook
#23I understand the obsession with being on Amazon, but can we please normalize selling elsewhere? The internet is a vast expanse. Why do we think Amazon is the end all be all? I do not understand this.
You would have to normalize buying elsewhere for it to make any difference.
Re: Amazon has taken down the Sad Bastard Cookbook
#24I understand the obsession with being on Amazon, but can we please normalize selling elsewhere? The internet is a vast expanse. Why do we think Amazon is the end all be all? I do not understand this.
All the customers are there and the company has perhaps spent more time than any other figuring out how to sell books to people. They're better at it than everyone else.
Not all the customers. I actively avoid Amazon since quite a few years back. There are literally dozens of us!
Re: Amazon has taken down the Sad Bastard Cookbook
#25Earlier quoted context omitted.
For consumers, it's easy: Amazon offers a consistent effortless experience. They already have all your payment and shipping data, so no need to create accounts and passwords at some random site with unknown security standards, you know what to expect in terms of shipping vs whatever that random shop is using, no need to worry if the shop will be around in a year or two to honor warranties, no worry about bullshit sur…
How does Amazon handle warranties, especially in a year or two? Pray tell.
My experience with warranty at Amazon was nothing but great every single time. Okay, I am from Germany with quite strong consumer protection.
But still. Shopping at Amazon is so damn riskless, why would I buy at a small shop I don't know anything about? I got burned, family got burned - I just became very, very selective with buying elsewhere.
The risk is too damn high.
Re: Amazon has taken down the Sad Bastard Cookbook
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Re: Amazon has taken down the Sad Bastard Cookbook
#27> Reaching a human at Amazon is a Kafkaesque experience that we haven't yet managed to do. It indeed is, I had the same experience. Good idea to asking here, you might just find some
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Re: Amazon has taken down the Sad Bastard Cookbook
#28Earlier quoted context omitted.
For consumers, it's easy: Amazon offers a consistent effortless experience. They already have all your payment and shipping data, so no need to create accounts and passwords at some random site with unknown security standards, you know what to expect in terms of shipping vs whatever that random shop is using, no need to worry if the shop will be around in a year or two to honor warranties, no worry about bullshit sur…
How does Amazon handle warranties, especially in a year or two? Pray tell.
Amazon is the store. The manufacturer handles warranties. If your Samsung TV breaks you don’t complain to Wal-Mart, you complain to Samsung.
Re: Amazon has taken down the Sad Bastard Cookbook
#29I understand the obsession with being on Amazon, but can we please normalize selling elsewhere? The internet is a vast expanse. Why do we think Amazon is the end all be all? I do not understand this.
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Re: Amazon has taken down the Sad Bastard Cookbook
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