Earlier quoted context omitted.
What's wrong with people putting on their adulting pants and actually being responsible? Why outsource personal responsibility to a third party? That seems, absurd. "Frazzled and overloaded" is not an excuse for not looking at your bank account one time in 6 months or longer. That's just plain old fashioned irresponsible. If you are at a stage in life where a $10 subscription is hurting, then it stands to reason you…
People don't cancel shit because they don't know it's charging, they don't cancel shit because businesses make it artificially hard to do so, oftentimes requiring you to connect with a representative over chat or phone and having them argue with you and try to re-sell you the product. Almost every subscription I have right now was started with a free trial with a few buttons, but canceling? Canceling is usually a 20+…
Americans are spending billions on stuff they forget to cancel
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Re: Americans are spending billions on stuff they forget to cancel
#602The blame falls also on businesses which take money for services they don't deliver. They often know, and otherwise often could know, when subscribers are not using the service. If you're a business, you should earn your revenue, otherwise you are frauds. This particular behavior is little better than taking money and simply refusing to provide service. Don't tell me it's unintentional - you know what's happening and…
It should be illegal to charge someone for a month of a service that they did not use. It's trivially easy to see that someone doesn't log in. Then you just pause their subscription after refunding that month. Next time they log in, you can prompt them to resubscribe with one click.
Re: Americans are spending billions on stuff they forget to cancel
#603Earlier quoted context omitted.
You really think it's responsible to knowingly take people's money for nothing? I think that's textbook irresponsibility - it's an assertion of irresponsibility as ok.
Well, you'd have to put work in to know. If I get a physical magazine subscription, the magazine doesn't know if I read it, unless they put in the work to phone me and ask. They aren't being irresponsible at all.
It's trivial for someone like Netflix to know, and they probably already track it.
Re: Americans are spending billions on stuff they forget to cancel
#604Earlier quoted context omitted.
Not the op, but, if you pay me $5/month for a VPS, and you never do anything but let it sit idle because you forgot about it, and you don’t notice that you’re still paying me $5 / month… how exactly does that make me evil?
Because you are taking money for nothing? How is that the right thing to do? > evil A bit of a strawperson
Re: Americans are spending billions on stuff they forget to cancel
#605Earlier quoted context omitted.
Well, you'd have to put work in to know. If I get a physical magazine subscription, the magazine doesn't know if I read it, unless they put in the work to phone me and ask. They aren't being irresponsible at all.
That's a strawman. It is indeed hard for a magazine to know. It's trivial for someone like Netflix to know, and they probably already track it.
Re: Americans are spending billions on stuff they forget to cancel
#606Re: Americans are spending billions on stuff they forget to cancel
#607Earlier quoted context omitted.
That's a strawman. It is indeed hard for a magazine to know. It's trivial for someone like Netflix to know, and they probably already track it.
The responsibility shouldn't change just because it's easier. Should businesses track you (whether that's easy or difficult) and auto-unsubscribe you, or should you decide when to cancel?
It does matter that it's easier. In fact it can be automated. If a user is inactive for 30 days, the subscription could be disabled and automatically reenabled if and when they decide to use it. You wanna argue that would be a lot of work to implement?
And yes, I think this would be reasonable for someone like Netflix, and unreasonable for a paper magazine. What's so hard to understand about that? they're just not comparable.
Re: Americans are spending billions on stuff they forget to cancel
#608Earlier quoted context omitted.
Gym membership model is the power of SaaS.
Yeah I'm extremely critical of big tech in general, but calling tech companies criminal because people subscribe for stuff then don't use it sounds like a double standard to me. This is the way we are able to have nice gyms at reasonable prices. It probably contributes to making other subscriptions cheaper too. If you want to make the world better you have to focus on the correct things. One of those is that deceptiv…
In the European Union, you can cancel any subscription by email.
Re: Americans are spending billions on stuff they forget to cancel
#609Earlier quoted context omitted.
The responsibility shouldn't change just because it's easier. Should businesses track you (whether that's easy or difficult) and auto-unsubscribe you, or should you decide when to cancel?
If it shouldn't change because it's easier, why did you make a point about it requiring work? Just admit your argument made no sense, instead of pretending your argument was just an irrelevant aside. It does matter that it's easier. In fact it can be automated. If a user is inactive for 30 days, the subscription could be disabled and automatically reenabled if and when they decide to use it. You wanna argue that woul…
Because a previous comment said it wouldn't require work. Now you also are saying they'd need to implement it. So we agree it needs work.
> Just admit your argument made no sense
Framing this as "admit" might make it seem like a fait accomplis, but I need a higher bar than that to be persuaded. Biased language only fools very basic readers.
> they're just not comparable.
Why not?
Re: Americans are spending billions on stuff they forget to cancel
#610I do a pretty good job of keeping only the subscriptions I use. Thankfully my S.O. has a severe allergy towards those kind of bills. Did you cancel HBO Max? We haven't watched it in 2 weeks. Are you still using Apple Music? Why do we have three music subscriptions? Is this really the cheapest mobile plan around? It can get naggy but man does it save some $$$. What drives me nuts are the subscriptions that we actually…