I think the self-checkout suffers from a fairly common fact: it doesn’t actually save any labour, just now the customer does the scanning instead of an employee. Of course, the argument goes that you can have more of them as opposed to staffed tills but that doesn’t actually seem to be working out as per TFA since they’re expensive to install. One thing that I have seen actually adding value is where there’s a scanne…
-- : it doesn’t actually save any labour, just now the customer does the scanning instead of an employee.
Labor - yes, but a customer still need to be present all the time while cashier does the work. So self-checkout allows only 1 person to "waste" time