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Americans are spending billions on stuff they forget to cancel

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251–260 of 677 posts

Re: Americans are spending billions on stuff they forget to cancel

#251

Earlier quoted context omitted.

Absolutely not. It was easy to look at statements when they arrived by mail. But with paperless billing, you've got to conscientiously log into your credit card site each month. If you have four cards, that's four logins. Who's going to do that? Not many. The only reason I review my transactions it's because it's easy through an aggregator like Monarch (was using Mint before it shut down). And the only reason I do th…

Maybe I'm unusually anal retentive about this, but I have every bank account, PayPal, Venmo, both credit cards, every brokerage, 401(k), HSA, IRA, mortgage, everything... in Quicken, which I check every single day. 1. Start Quicken, 2. Hit Update, 3. Get Coffee, 4. Review everything in boldface to make sure it's not a surprise. I have the next month worth of bills and paychecks "below the line" as future transactions…

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Re: Americans are spending billions on stuff they forget to cancel

#252

Earlier quoted context omitted.

Some of these are valid issues though. I'd consider myself in top 1% when it comes to financial health and I still pay for stuff I forgot to cancel. Some of the reasons: > They make you call between 9 am and 5 pm, and hold for hours to cancel, sometimes even disconnect forcing you to start over, while not offering a callback option. Sometimes there are weeks I absolutely cannot afford to do this because of work. > Yo…

Two of those can be fixed with a simple calendar entry. We do that with subscriptions but also with things like AirBNB bookings where you can cancel up to x weeks in advance.

That's cool that you've found a system that works to avoid the abuse, but it's still abusive.

Re: Americans are spending billions on stuff they forget to cancel

#253
post #52

Earlier quoted context omitted.

Absolutely not. It was easy to look at statements when they arrived by mail. But with paperless billing, you've got to conscientiously log into your credit card site each month. If you have four cards, that's four logins. Who's going to do that? Not many. The only reason I review my transactions it's because it's easy through an aggregator like Monarch (was using Mint before it shut down). And the only reason I do th…

Autopay is evil. I have nothing on autopay. Instead, I have a monthly reminder to pay my bills every month, with a list of all the bills/sites that need to be paid. There's 11 things in the list, but not all of them have a balance every month. I do this towards the end of the month (instead of at the beginning of the month), so that I can include rent in it too, and pay _everything_. It lets me see whether my spendin…

Autopay is amazing if you're careful with it.

I have a bank account that all incoming money goes into and another that's just for autopay. I transfer the sum of the costs of my recurring expenses into the autopay account from the incoming account, and that's it. Literally set it and forget it. This combined with using Privacy disposable cards for 90% of these transactions and setting hard spend limits on them has allowed me to never look at a bill.

I _used to_ have autopay deduct from a single account. Yeah, that's scary as hell and has caused heaps of problems. Not doing that again.

Re: Americans are spending billions on stuff they forget to cancel

#254
post #204

Earlier quoted context omitted.

> This discussion is about subscriptions but the general idea applies to so much more – basic budgeting, retirement savings, not paying random fees, not paying interest, moving spare money to investment accounts every month, rebalancing your investments every quarter, negotiating rents, negotiating your salary. I think it's one of the major failures of the education system. Why is there no class in school which cover…

Would the kinds of people who have trouble budgeting and managing their investments be any better at it if the technique was taught at school? Judging from my own experience, I'd say willpower is the bigger barrier. Thankfully I'm not in a situation where I'd need to carefully watch my daily expenses (being semi-concious of them works well for me), but if I had to, I'd have to force myself. Maybe that's too much for…

> managing their investments

Bold of you to assume that these people have investments at all.

Re: Americans are spending billions on stuff they forget to cancel

#255
post #137

Earlier quoted context omitted.

sure, but when there's a dozen apps that will do it automatically, why?

if the app automatically categorizes things, you don't ever have to look at it. doing it yourself requires that you review every transaction individually.

Categorization and review are two different processes. The app I use will download and categorize, but I still have to review/accept each transaction. What is the benefit of manual entry in this case?

Re: Americans are spending billions on stuff they forget to cancel

#256

Use virtual credit cards and privacy.com. It really helps with peace of mind that you can really have a free trial and not worry about it.

Recent story: I had Duolingo, for some reason I've forgotten. They sent me a "we are about to renew" message.

So I went there and cancelled my account, and they even sent me a "sorry to see you go" message. They definitely got it.

Then they went and charged my card anyway. But it was declined, because I'd closed the privacy.com virtual card I'd given them.

That's why you do this.

Re: Americans are spending billions on stuff they forget to cancel

#257
post #14

Earlier quoted context omitted.

I think it's both. To counter the dark patterns, I now use privacy.com. It's far easier to just cancel a virtual credit card.

Is it true you can use a fake name (and presumably address I guess) for privacy.com credit cards? I have virtual cards through capital one but they seem much less feature rich.

Yup. you can use any name and address you want. Excellent for increasing online shopping security. (Parent company of the three companies you bought stuff from got big hacked? Who cares; all they're getting from you is fake data.)

Re: Americans are spending billions on stuff they forget to cancel

#258
post #234
post #197

Earlier quoted context omitted.

I agree. It's absolutely crazy. I think about this every time I see someone pull out their massively stacked wallet full of cards. I couldn't live like that. However, it's not entirely the people's fault. Credit card providers make it really easy to sign up for their cards but make it really difficult to do things like "add an alert that texts me whenever a purchase above $0.01 is made" or "alert me when my 0% APR pr…

> All of them will make you go through a labyrinthian exercise to turn these alerts on, if they make them available (LOOKING AT YOU, CITIBANK) How long ago is your experience with this from? I ask because I just got my first card from Citi within the last three weeks and was able to turn these on really easily before my card arrived. I actually have a notification for $16 sitting on my lock screen from them as I type…

A few months ago? I'm glad it's easier!

Re: Americans are spending billions on stuff they forget to cancel

#259

Earlier quoted context omitted.

Use a temporary credit card number that's only authorized for one payment. When it doesn't work the second year, they'll let you know you need to pay. Sign up and immediately cancel/turn off billing, so you aren't charged again next year (again, they'll send you a bunch of notices ahead of the end of your service). Put a calendar reminder in for 11.5 months out from when you sign up. In Slack, /remind me in 11.5 mont…

My tech-hating mom is currently spending hours, maybe even days setting up billpay through her bank so she doesn't have to give companies her credit card info for subscriptions. She's been burned too many times trying and failing to cancel subscriptions. But reading suggestions like yours, apparently it's all on people like my poor mom to outwit corporations with multi-million-dollar budgets dedicated to screwing her…

> My tech-hating mom is currently spending hours, maybe even days setting up billpay through her bank so she doesn't have to give companies her credit card info for subscriptions. She's been burned too many times trying and failing to cancel subscriptions.

Why? That's much worse. If anything is going to do a recurring charge to me, I want it to go through a credit card which offers a layer of indirection.

I never authorize automatic billing directly to a bank account, then the money is truly gone. With a credit card I can always protest the charge and have had to do this with particularly difficult businesses a few times.

Re: Americans are spending billions on stuff they forget to cancel

#260

Earlier quoted context omitted.

Two of those can be fixed with a simple calendar entry. We do that with subscriptions but also with things like AirBNB bookings where you can cancel up to x weeks in advance.

That's cool that you've found a system that works to avoid the abuse, but it's still abusive.

Which part is abusive? I might view that last item as a sort of dark pattern (exploiting the sunk cost fallacy), but I still fail to see how it's abusive. If you're not using the service, cancel your subscription? Is everything you don't like even slightly now qualified as ABUSE?
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