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Americans are spending billions on stuff they forget to cancel

wsj.com

21–30 of 677 posts

Re: Americans are spending billions on stuff they forget to cancel

#21

"They recognized that getting a new card is one of the rare times you must actively renew your automatically renewing subscriptions, since you have to update the payment information on file with those companies." This isn't true: I've had subscriptions roll over to the new credit card number - and not just for a month or two. Apparently the bank will continue to process them (I'd rather they didn't.)

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Re: Americans are spending billions on stuff they forget to cancel

#22

I don't understand, do people not log in online to look at their credit card statements? It takes 5 minutes to skim your transactions, look for suspicious charges, get a quick read on where money is going. There are lots of challenges to actually canceling subscriptions, but not knowing that you're being charged for something every month? Seems absent-minded to me.

Absolutely not. It was easy to look at statements when they arrived by mail. But with paperless billing, you've got to conscientiously log into your credit card site each month. If you have four cards, that's four logins. Who's going to do that? Not many. The only reason I review my transactions it's because it's easy through an aggregator like Monarch (was using Mint before it shut down). And the only reason I do th…

> Mint before it shut down

This was the best, and only feature I used on Mint. Quick glance a couple times a month was an easy way to find unusual charges etc. I haven't found a replacement.

Re: Americans are spending billions on stuff they forget to cancel

#23

"They recognized that getting a new card is one of the rare times you must actively renew your automatically renewing subscriptions, since you have to update the payment information on file with those companies." This isn't true: I've had subscriptions roll over to the new credit card number - and not just for a month or two. Apparently the bank will continue to process them (I'd rather they didn't.)

The bank will "helpfully" tell retail partners the new expiry date, and 3 digit code. It's to help you, supposedly.

Re: Americans are spending billions on stuff they forget to cancel

#24

Use virtual credit cards and privacy.com. It really helps with peace of mind that you can really have a free trial and not worry about it.

How does one get virtual credit cards? I remember some banks like Discover offered them, but I don't see them anymore.

Re: Americans are spending billions on stuff they forget to cancel

#25
post #15

It's disappointing but not surprising that no credit card company that I know of provides simple built-in summaries of past 12 month spend by merchant and merchant category. Edit: It looks like my bank has some basic view accessible through a submenu.

I can see past 12 months by category in Bank of America. https://www.bankofamerica.com/online-banking/mobile-and-onli... I do not know if BoA offers a breakdown by merchant though.

Amex too.

Re: Americans are spending billions on stuff they forget to cancel

#26

I don't understand, do people not log in online to look at their credit card statements? It takes 5 minutes to skim your transactions, look for suspicious charges, get a quick read on where money is going. There are lots of challenges to actually canceling subscriptions, but not knowing that you're being charged for something every month? Seems absent-minded to me.

I got a great tip here on HN: if your credit card supports email notifications for transactions, set it to alert you on every transaction. On my Citi card the notification is called “Transaction amount exceeds” and is configurable with a dollar amount, which I set to zero. Now I get an email within a minute or two of every charge that includes the amount and payee in the email. It’s a great way to put recurring charges you might have forgotten about “in your face” and lets you skip reviewing your whole statement at the end of the month (and gives you a searchable “database” of charge history).

Re: Americans are spending billions on stuff they forget to cancel

#30
I recently had my credit card stolen which is a great forcing function to audit subscriptions because you have to dig them all up to update the associated payment methods.

After combing through my credit card bills to identify all the recurring charges my conclusion was less that I have too many subscriptions but that cost creep is out of control on them.

Ex: I stopped paying attention to my storage unit monthly bill because it was on autopay. Turns out now after 4 years I'm paying more than double the published rate. Called the storage facility and they said the only way around it is to rent a new unit at the new rate and move my things there to start the process all over again.

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