I am a recipient of their sms spam and I don’t remember there being a way to opt out, also I think the number rotated so blocking was ineffective. Glad to see some consequences, even if it’s pocket change today.
ICO fines HelloFresh £140k for spam texts and emails
61–70 of 144 posts
Re: ICO fines HelloFresh £140k for spam texts and emails
#62> Grocery Delivery E-Services UK Limited Very transparent
Re: ICO fines HelloFresh £140k for spam texts and emails
#63Re: ICO fines HelloFresh £140k for spam texts and emails
#64Bearing in mind that the ICO's remit is to ensure compliance rather than dole out punishment, this seems broadly reasonable. I'm quite confident that HelloFresh understand that a) they're being watched and b) the ICO won't be nearly so lenient if HelloFresh come to their attention again. I know that people get very angry about spam, but a huge fine that would "guarantee deterrence" would rightly be challenged in court as disproportionate.
https://ico.org.uk/media/action-weve-taken/mpns/4027967/hell...
Re: ICO fines HelloFresh £140k for spam texts and emails
#65Earlier quoted context omitted.
I just mark all marketing emails as spam now. Since I never want them, I can't have opted in to it so it's spam. Seems very effective at having my email provider forward all future emails from them to spam and hopefully tarnishes their sender trust rating a little.
In a moment of frustration several years ago I marked my mobile sim provider as spam for the same reason. They later deleted my account, and had apparently only notified me via SMS using the same marketing account (and no other channels).
Re: ICO fines HelloFresh £140k for spam texts and emails
#66Earlier quoted context omitted.
I just mark all marketing emails as spam now. Since I never want them, I can't have opted in to it so it's spam. Seems very effective at having my email provider forward all future emails from them to spam and hopefully tarnishes their sender trust rating a little.
The trouble is you may end up with transactional emails in your spam folder.
Re: ICO fines HelloFresh £140k for spam texts and emails
#67HelloFresh also sends marketing snail mail if they have your postal address. The market starts to be crowded and they are obviously aggressively marketing their product. We'll see if that can last. It's crazy that they got $367 million in total funding for a recipe and ingredients (meal kits) subscription business but they apparently now have 6 billion euros in revenue so it seems to work.
Local grocery stores have an increasingly amount of semi-prepped meals which make a lot more sense for me.
Re: ICO fines HelloFresh £140k for spam texts and emails
#68Man I wish no private corp was allowed to contact you without an opt-in. Would really make email useful again....
Yesterday I created an account on John Lewis' website, and I was please to see that during sign-up, they had an unchecked "Tick here if you want our newsletter." Then, later I placed an order, and during credit card checks I noticed a "Tick here if you do NOT want our newsletter", which was of course unchecked and that's how the fuckers got me. Fuck this dark pattern, and fuck the Product Manager that requested it. T…
Re: ICO fines HelloFresh £140k for spam texts and emails
#69Earlier quoted context omitted.
Yesterday I created an account on John Lewis' website, and I was please to see that during sign-up, they had an unchecked "Tick here if you want our newsletter." Then, later I placed an order, and during credit card checks I noticed a "Tick here if you do NOT want our newsletter", which was of course unchecked and that's how the fuckers got me. Fuck this dark pattern, and fuck the Product Manager that requested it. T…
All the GDPR guidance says it should be opt-in (not pre-checked) eg: https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-re...
https://ico.org.uk/for-organisations/direct-marketing-and-pr...