Sounds like Latch is just garbage. Our August locks consist of me talking to the watch (or phone, if that's your thing): "hey dingus, unlock the front door". I can do that after a run when I'm still 50 feet away, or whenever is convenient for me to do so. Of course, leaving the house is just the opposite, me shouting at HomePod on the way out the door: "hey dingus, lock the front door". And before I'm out the front g…
I never appreciated what an excellent solution a physical lock and key is until I experienced: - The paranoia when my phone was low on battery that I'm not going to be able to get back into the house. - The refusal of the stupid app to connect to the lock, requiring 5 attempts, turning things off and on again. Whilst standing in the street with all my stuff. Several times. Which causes... - Paranoia that the thing is just not going to work.
A smart lock needs to match the reliability and convenience of the thing it replaces. The reliability of a physical lock and key is so high that I'd describe it with a 1 rather than 9's.