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Citigroup Plans to Cut 20k Jobs

wsj.com

11–20 of 213 posts

Re: Citigroup Plans to Cut 20k Jobs

#11
Even with 947 branches I don't understand how you wind up with 200k employees.

Assume every single branch is staffed by no fewer than 20 people. That gets you to ~20k employees to run all brick & mortar retail ops.

What the hell are the other 180k employees doing? That's still more than all of Google today.

Re: Citigroup Plans to Cut 20k Jobs

#12

Disaster long in the making. The worst performing big bank of the last decade. Stock still ~90% below its 2007 peak, and been flat for last 10 years.

> Disaster long in the making

16 years ago I told them that making me whole wasn't enough - since they called me a liar in writing they needed to provide an apology in writing. And I wouldn't do business with them until that happened. Still waiting, and still not doing business with them.

Re: Citigroup Plans to Cut 20k Jobs

#13
post #11

Even with 947 branches I don't understand how you wind up with 200k employees. Assume every single branch is staffed by no fewer than 20 people. That gets you to ~20k employees to run all brick & mortar retail ops. What the hell are the other 180k employees doing? That's still more than all of Google today.

Customer facing positions are only a tiny part of what a large bank does.

Re: Citigroup Plans to Cut 20k Jobs

#14
post #11

Even with 947 branches I don't understand how you wind up with 200k employees. Assume every single branch is staffed by no fewer than 20 people. That gets you to ~20k employees to run all brick & mortar retail ops. What the hell are the other 180k employees doing? That's still more than all of Google today.

Legal, compliance, customer service, investment banking, engineering, sales, marketing, IT, risk management. When it comes to large clients, you probably have multiple people just working on specific cases only. It balloons up when you multiply you by different locations and regulations.

Re: Citigroup Plans to Cut 20k Jobs

#15
post #11

Even with 947 branches I don't understand how you wind up with 200k employees. Assume every single branch is staffed by no fewer than 20 people. That gets you to ~20k employees to run all brick & mortar retail ops. What the hell are the other 180k employees doing? That's still more than all of Google today.

Citi used (And maybe still are not sure) to be the biggest retail bank in the world. I'm not sure how exactly that was quantified but I'd assume its related too phsyical footprint. If thats the case I could see mid and back office functions ballooning

Re: Citigroup Plans to Cut 20k Jobs

#16
post #11

Even with 947 branches I don't understand how you wind up with 200k employees. Assume every single branch is staffed by no fewer than 20 people. That gets you to ~20k employees to run all brick & mortar retail ops. What the hell are the other 180k employees doing? That's still more than all of Google today.

I work at a similar bank. We have ~100 employees dedicated to mainly one regulator. There are hundreds of regulators worldwide. Of course there is some overlap in functions so its not 100s*100 but... running a bank is a hard business.

Re: Citigroup Plans to Cut 20k Jobs

#18

Disaster long in the making. The worst performing big bank of the last decade. Stock still ~90% below its 2007 peak, and been flat for last 10 years.

In America. The gap between JPM and Citi is incredible. Part of JPM's success is that it has basically been deemed "America's Bank" by the government, but the mismanagement at Citi is tangible too.

JPM got to be deemed "America's Bank" by being ruthlessly efficient and very conservative re: risk.

C & BAC are complete basket cases by comparison.

Great brand, but I'd never work there...

Re: Citigroup Plans to Cut 20k Jobs

#19
post #11

Even with 947 branches I don't understand how you wind up with 200k employees. Assume every single branch is staffed by no fewer than 20 people. That gets you to ~20k employees to run all brick & mortar retail ops. What the hell are the other 180k employees doing? That's still more than all of Google today.

Citi used (And maybe still are not sure) to be the biggest retail bank in the world. I'm not sure how exactly that was quantified but I'd assume its related too phsyical footprint. If thats the case I could see mid and back office functions ballooning

As a retail and business customer of both Citi and Chase, there is no comparison. It would be illogical to use Citi given how great Chase's service is.

While there are probably many factors, you cant be that comparatively bad for a competitive and fungible service -- and expect no business consequences.

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