51–60 of 292 posts
I used twilio for years until in August of 2023 they started blocking all my text messages, then they wanted you to describe what you're using it for and you had to pay money to fill out a form to tell them what you're using the text messages for.... then they would deny that and then you basically can't use twilio, or pay them to fill out the form again so they can deny you again.... This is for outbound SMS (paymen…
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> and knew they were something special Can you share more insights on how you knew they were special?
Not OP, but their approach to devrel was by itself a huge differentiator early on. We’ve become so accustomed to developer-oriented marketing and programs that it’s easy to forget that Twilio was really at the cutting edge of this movement and should be credited (or at least acknowledged) for the easy on-ramps most developer programs now provide. Twilio also pushed the envelope in terms of what it means to talk to th…
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I used twilio for years until in August of 2023 they started blocking all my text messages, then they wanted you to describe what you're using it for and you had to pay money to fill out a form to tell them what you're using the text messages for.... then they would deny that and then you basically can't use twilio, or pay them to fill out the form again so they can deny you again.... This is for outbound SMS (paymen…
I don't know much about what happened here, but I did meet the early Twilio team (not Jeff, unfortunately) back in 2009 and knew they were something special. Jeff (and team) deserve a ton of credit for two massive things: First, changing how people think about devtools. I know Stripe gets a lot of credit, but Twilio was 3 years earlier and really defined how we look at building, marketing and monetizing tools meant f…
Is the typeface/font being used here glitch for others, too? It looks kinda like a dyslexic optimized font where certain characters have different weights.
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What a shit sandwich. Not everything needs to be a hockey stick. There's is an angle of the growth line that should not be exceeded because above that level of growth seldom is a good situation for the consumer.
The problem is that Twilio is not profitable. They wouldn't need to show a hockey stick if they were. Investor-subsidized, non-profitable companies have to sell growth to their investors because they have no other fundamental to point to.
Reading this and related stories, seems to be related to activist investor pressure. Reading into that, seems that activist investors are pushing Twilio to divest from their Data & Applications business. How I understand it Twilio has moved into "customer engagement" from their initial core business and investors aren't happy with the direction or returns from that business unit.
I worked at Twilio for 4 years and it was one of the highlights of my career. End of an era, for sure. Thanks Jeff for trying to build an anti-racist company even when it upset some of our investors.