I rarely buy new books anymore. I just use ThriftBooks. Haven’t had a problem with any of the books they’ve sent me.
ThriftBooks is great most of the time but the quality can be quite hit-or-miss.
Amazon allegedly resells damaged books
31–40 of 123 posts
Re: Amazon allegedly resells damaged books
#32Earlier quoted context omitted.
It's implied that he gets paid 0 times for either the return or the resold book. There's more discussion on Bluesky https://bsky.app/profile/joabaldwin.com/post/3khrp64a5pw22
why would he get paid other than the initial buy of a book?
It sounds like he wasn't paid for the initial buy either.
Re: Amazon allegedly resells damaged books
#33They also ship books in oversized boxes with no padding. If you're "lucky", they combined your book order with your order for something hard and heavy that can help beat the book up while the box tumbles. Not always, but often enough that if I order a book from them, I try to remind myself to to wait to order until nothing else I've ordered has yet to ship. Then wait after I've ordered the book, until the book has sh…
Unfortunately even ordering the book on its own isn't a sure-fire way to get it well-packaged. The last several books I've bought were shipped in a thin paper bag (or a bubble mailer if I was lucky.)
As someone who takes care of their stuff, it's pretty annoying to get my books pre-worn.
Re: Amazon allegedly resells damaged books
#34Re: Amazon allegedly resells damaged books
#35Earlier quoted context omitted.
It's not even that big an if. Every vendor of every product receives returns. And every vendor of every product has some kind of process for deciding what to do with them. A few product areas have specific regulation, but in general if you get an unused return that is still in new condition you're going to resell it. It's no different for Amazon than your corner bookstore, who does exactly the same thing. Basically t…
Going by the bsky thread posted elsewhere, he's using Kindle Direct Publishing, so he is getting them from his publisher, Amazon. And the books he returned were author copies, sold to him at print cost. https://kdp.amazon.com/en_US/help/topic/G7BBN68RYX5UMDZF
Then why did he lay this trap? Again, this wasn't an accidental discovery, he knew or suspected he could get this publicity by going to war against his "publisher". I'll be honest, everything about this screams "bad faith" to me. Amazon didn't do anything that any other company wouldn't have done. Arguably-slightly-flawed-but-still-fine returned junk goes on the shelves of every store in the world. This is the only guy who planted bombs in it.
Re: Amazon allegedly resells damaged books
#36Yes. I purchased The Capital by Karl Marx for my son; at least 5% of the pages were blank.
Re: Amazon allegedly resells damaged books
#37Yes. I purchased The Capital by Karl Marx for my son; at least 5% of the pages were blank.
Ironically, that ended up teaching him an important lesson about capitalism.
Re: Amazon allegedly resells damaged books
#38Who returns books?
I have returned a book to Amazon. Poorly printed, blurry text, unreadable. Low quality cover print. What other choice is there but to return it? You can't let them get away with sending out rubbish.
If the book was print-on-demand, nobody at Amazon ever saw or touched the book. And Amazon is not running recurring audits, not even for initial shipments, on those small external partners. What happens, is that as soon as too many concessions are triggered (refubds or replacements), the partner gets warned or shut down (depending on the clout the partners Amazon contacts have, well, politics do happen...). Or, if the partner is big and important enough, people like me at the time, whom are operationally responsible for that partner, get the assigent to straighten things out togwther with retail.
With millions of customers every day so, the number of fuck ups is high in absolute numbers. It is, at least as far as I ever saw, minuscule in relation to the overall volume handled. Much lower, I might add, than anything I ahve ever seen in aerospace manufacturing for example.
Re: Amazon allegedly resells damaged books
#39Earlier quoted context omitted.
It sounds like he wasn't paid for the initial buy either.
where does he say that? if someone buys his books in bulk to sell them, isn't that the initial buy?
Not if it's a special author's copy with no royalties.
It's not completely clear what's going on, maybe returns cause other issues, but he's claiming no royalties from either sale. If he's not just confused that's a big deal.
Re: Amazon allegedly resells damaged books
#40My favorite, or I suppose least favorite…, was when I received a “new” book that came with a bookmark of a single square of toilet paper.
Unsure about you all but there’s only one reason I might use a square of toilet paper as a bookmark.