You can be mean to people too! However, if you want to model the corporations correctly, you'll not go very far by thinking they are soulless machines. Most of the reasons corporations fail is people making awful decisions than help themselves personally, and harm long term corporate value.
As for low-quality content, I work with people that have made very bad entertainment. Nobody starts out thinking they'll make something bad. There might be some lowering of standards when, say, the voice acting manager and the voice actor decide that it's not coming out right, and there's no budget to try another 3 days.CGI gets planned for some amount, and when time and a half that is spent, Leia still looks like she is made of plastic. Maybe the writing sounded good to a decision maker, but they had terrible taste. Nobody tries to make it bad, but sometimes we get to choose between bad, and probably still mediocre, and massively unprofitable.
That was Disney's problem this year. A lot of content was super expensive: Go look at the budget for Dial of Destiny, or the per-episode cost of she-hulk. So high that they'd have to be the most viewed things ever to have a prayer at being worthwhile. People were trying their best, and the output wasn't a total embarrassment... but they were all money losers.