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Website search hurts my feelings

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11–20 of 201 posts

Re: Website search hurts my feelings

#11
post #3

If heads of product were forced to use their own products for a full afternoon every week the quality of the web would increase a lot. The amount of high level product people that can't demo their own product and cannot find features they hype up in slide decks is depressing.

Not disagreeing, but this example seems like a data/tagging problem which is probably some other department.

Which would be flagged in the weekly review on the first week?

Re: Website search hurts my feelings

#12
post #9

Vaguely related but Firefox on android history search (well, autocomplete) is awful. n -> suggests nothing ne -> suggests news.ycombinator.com new -> suggests news.ycombinator.com news -> suggests nothing news. -> suggests nothing news.y -> suggests nothing news.yc -> suggests nothing news.yco -> suggests nothing news.ycom -> suggests nothing news.ycomb -> suggests nothing news.ycombi -> suggests nothing news.ycombin…

I do not understand this phenomenon where search boxes will stop presenting the phrase you want, after you’ve typed the next letter in the word.

    new -> suggests news.ycombinator.com
    news -> suggests nothing
How does this happen? It is bizarre, it is the most frustrating little thing I can think of in computers, at least since USB became flip-able.

Re: Website search hurts my feelings

#13
I've often fantasised about scraping Amazon just to be able to actually search on the site.

eBay too, it's OK (compared to Amazon) but most of the items on a search are always "mousepad [or whatever] suitable for" the laptop you searched for. Why eBay don't clean up their categories and ban sellers I don't know, it makes the site so much worse to use.

I wonder if anyone is _ever_ hoodwinked by the vast majority of sites that sort by Most Expensive by default?

It's all part of enshittification presumably, these sites monitor so many metrics it must surely be a profit generator to make search frustratingly bad.

Re: Website search hurts my feelings

#14
post #3

If heads of product were forced to use their own products for a full afternoon every week the quality of the web would increase a lot. The amount of high level product people that can't demo their own product and cannot find features they hype up in slide decks is depressing.

Not disagreeing, but this example seems like a data/tagging problem which is probably some other department.

Data tagging makes Walmart throw a huge banner ad for pancakes into your search for lentils?

Re: Website search hurts my feelings

#15

I honestly don't understand how some websites have such awful search (Like these examples) You can get better results with a 5minute tsvector in Postgres, At least it will show the words you typed in in the results! And yes I understand it may be a different "scale" of products, but do people not test these things?

I spent a couple of minutes thinking of a good example of search. Google? No more by a long shot, Amazon also a cesspool. Finder finds too many irrelevant files (no matter what I type it returns a huge list of node_modules matches), this one might be on me. Search on Windows I haven't bothered in years.

The only search tools that actually give me great value are history shell with fzf on the terminal, and grep (and similar like ag or ripgrep) in combination with a fuzzy search frontend (similar to piping grep to fzf).

I don't know where I'm going with this. I guess searching just sucks now.

Re: Website search hurts my feelings

#16
post #9

Vaguely related but Firefox on android history search (well, autocomplete) is awful. n -> suggests nothing ne -> suggests news.ycombinator.com new -> suggests news.ycombinator.com news -> suggests nothing news. -> suggests nothing news.y -> suggests nothing news.yc -> suggests nothing news.yco -> suggests nothing news.ycom -> suggests nothing news.ycomb -> suggests nothing news.ycombi -> suggests nothing news.ycombin…

I do not understand this phenomenon where search boxes will stop presenting the phrase you want, after you’ve typed the next letter in the word. new -> suggests news.ycombinator.com news -> suggests nothing How does this happen? It is bizarre, it is the most frustrating little thing I can think of in computers, at least since USB became flip-able.

That's been on the back of my mind but I guess I chalked it up to a bug and didn't think too much about it.

You're right though, this is incredibly dumb design.

Re: Website search hurts my feelings

#17
post #9

Vaguely related but Firefox on android history search (well, autocomplete) is awful. n -> suggests nothing ne -> suggests news.ycombinator.com new -> suggests news.ycombinator.com news -> suggests nothing news. -> suggests nothing news.y -> suggests nothing news.yc -> suggests nothing news.yco -> suggests nothing news.ycom -> suggests nothing news.ycomb -> suggests nothing news.ycombi -> suggests nothing news.ycombin…

The worst offender of this practice has to be the windows start menu. Even when you fully type the executable name, it can show up below the fold under unrelated results.

Just try to get to display settings on windows these days through the start menu.

Re: Website search hurts my feelings

#18
My wife prefers to use curbside pickup for groceries, and orders via the Harris Teeter website. It’s a disaster.

The site search picks up unrelated items, misses others, and so on. I would complain about the inventory management/substitutions too - but since they also have in store shoppers using the same inventory I guess they can’t always be 100% about what’s on the shelf.

You’d think a chain that size could do better, but I doubt they have much incentive. The competition is minimal and not any better.

Re: Website search hurts my feelings

#19
post #9

Vaguely related but Firefox on android history search (well, autocomplete) is awful. n -> suggests nothing ne -> suggests news.ycombinator.com new -> suggests news.ycombinator.com news -> suggests nothing news. -> suggests nothing news.y -> suggests nothing news.yc -> suggests nothing news.yco -> suggests nothing news.ycom -> suggests nothing news.ycomb -> suggests nothing news.ycombi -> suggests nothing news.ycombin…

I do not understand this phenomenon where search boxes will stop presenting the phrase you want, after you’ve typed the next letter in the word. new -> suggests news.ycombinator.com news -> suggests nothing How does this happen? It is bizarre, it is the most frustrating little thing I can think of in computers, at least since USB became flip-able.

There is a logic, you type "n" and "news.yc[...].com" comes up, so when you type "ne" then you're presumably (the logic goes) looking for something other than the website that was just presented to you; otherwise you would have chosen that website already rather than continuing to search by adding more letters.

In practice people type what they think will turn up the results "news", say, and don't look at the results until they're finished typing.

Re: Website search hurts my feelings

#20

I honestly don't understand how some websites have such awful search (Like these examples) You can get better results with a 5minute tsvector in Postgres, At least it will show the words you typed in in the results! And yes I understand it may be a different "scale" of products, but do people not test these things?

I spent a couple of minutes thinking of a good example of search. Google? No more by a long shot, Amazon also a cesspool. Finder finds too many irrelevant files (no matter what I type it returns a huge list of node_modules matches), this one might be on me. Search on Windows I haven't bothered in years. The only search tools that actually give me great value are history shell with fzf on the terminal, and grep (and s…

Launchbar on Mac and Everything on Windows are pretty great, though they solve very different problems.
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