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I told the flight attendant "the WiFi isn't working"

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Re: I told the flight attendant "the WiFi isn't working"

#12

Earlier quoted context omitted.

We laugh as IT experts. But think about it from the end user perspective. Literally the most simple instruction; near fault proof. On an airplane that is thousands of feet from remote IT support (plus "costs"). The instruction to staff; problem with "the Internet"? - press the "Interest Reset" button. Far better than "router restart", "renew DHCP leases" or "reboot IT" Explicit, non ambiguous and without technobabble…

Honestly, that should be the mindset of IT experts in general. Any reset/reset should fix everything and bring the system to a known functional state before doing any work. Obviously you don't want to have to restart to fix issues, but having that as a fallback (especially for issues you didn't predict during development) is great UX.

I refuse.

I stand my ground on using quotes.

"Reset" "Internet".

Re: I told the flight attendant "the WiFi isn't working"

#13
post #2

I love that “internet reset” button

We laugh as IT experts. But think about it from the end user perspective. Literally the most simple instruction; near fault proof. On an airplane that is thousands of feet from remote IT support (plus "costs"). The instruction to staff; problem with "the Internet"? - press the "Interest Reset" button. Far better than "router restart", "renew DHCP leases" or "reboot IT" Explicit, non ambiguous and without technobabble…

Immutable OS FTW!

Re: I told the flight attendant "the WiFi isn't working"

#14
post #3

Earlier quoted context omitted.

I don’t remember seeing a button on the internet when watching a documentary about an IT team that gave their manager the box that controls the internet. Only had a red led. This must be a new version of the internet.

I believe the “Button for the Internet” is the Browser - Internet Explorer.

I don’t have a browser on my computer. Can you help me install it?

Re: I told the flight attendant "the WiFi isn't working"

#16
post #14

Earlier quoted context omitted.

I believe the “Button for the Internet” is the Browser - Internet Explorer.

I don’t have a browser on my computer. Can you help me install it?

Sure, just Google for Firefox and install that.

Re: I told the flight attendant "the WiFi isn't working"

#17
post #2

I love that “internet reset” button

I'm a priest who was a software engineer for twenty years. This morning during the service in a small semi-rural church, the bluetooth speaker broke. I paused the service briefly, joked that I knew what to do, and turned it off and on. The IT Crowd got that part of the industry right!

Re: I told the flight attendant "the WiFi isn't working"

#18
How does one learn about this stuff? I learned about basic networking in college (the TCP layers) etc but people doing such stuff sounds like Greek to me.

If I want to learn more about what the author is doing, is there a resource like a udemy course or YouTube channel you guys can recommend?

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