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How to cope with the Gmail redesign

jasoncrawford.org

81–90 of 172 posts

Re: How to cope with the Gmail redesign

#81
post #75
post #7

Earlier quoted context omitted.

> I thinks that this shows that gmail is an amazing app that it provides this level of customisation That made me chuckle, using a desktop email app. Funny/curious/thought-provoking how different standards apply to web apps still.

You're missing out on a ton of great Gmail features if you are using a desktop mail client. Integrated hangout/voice /text chat, phone, conversation view, the social pane with contextual information..the list goes on.

This isn't a rebuttal, but Outlook 2010 has most (if not all) of those things.

Re: How to cope with the Gmail redesign

#82
post #67

Its a constant wonder how Google and other large companies can't actually realise that their design departments are not doing a great job. You'd think that Apple's successes might actually make them realise that great interfaces (especially if they can outdo the competition) are hugely valuable. Some things about the new design are defensible, however others are definitely not. My particular pet hate is that all the…

Apple makes plenty of UI nightmares. Examples include Snow Leopard firewall configuration dialog, the leather versions of iCal/Contacts, the finder, etc.

Don't forget the apple.com online store - I can't even have multiple credit cards on my account.

Re: How to cope with the Gmail redesign

#83
post #75

Earlier quoted context omitted.

You're missing out on a ton of great Gmail features if you are using a desktop mail client. Integrated hangout/voice /text chat, phone, conversation view, the social pane with contextual information..the list goes on.

This isn't a rebuttal, but Outlook 2010 has most (if not all) of those things.

The only thing I'm aware of Outlook 2010 having from that list is the social networking pane.

Re: How to cope with the Gmail redesign

#85

Earlier quoted context omitted.

Growth? Gmail grew 3 or 4 years ago. I wouldn't recommend Gmail to anyone now, it's just another Hotmail type service, there's nothing special or good about Gmail anymore. What really surprised me is how few of my friends get the 'conversation' view even in 2012. After too many awkward conversations and now their 'we've got absolutely no design skills and can't design for shit' redesign, I'm just shrugging when peopl…

Interesting, what do/would you recommend? I'm really curious because I honestly can't think of ONE email service that does email better than Gmail.

fastmail's non-free service, maybe? I got it a very long time ago, mainly for the .in email address. It's been no-frills, fast, and (mostly) reliable. I'm still not sure I'd recommend it to a gmail user, but its been a good email account to have.

Re: How to cope with the Gmail redesign

#86

Earlier quoted context omitted.

This isn't a rebuttal, but Outlook 2010 has most (if not all) of those things.

The only thing I'm aware of Outlook 2010 having from that list is the social networking pane.

Outlook has conversation view as well, and Microsoft Lync (formerly Office Communicator) integrates the rest of the feature set (yes you're vendor-locked, but you are with GMail too). In my opinion GMail executes better on most of these features, but they're not the only ones to offer them.

Re: How to cope with the Gmail redesign

#88
This article made me finally bite the bullet and convert. I've been using the new design for the last several hours. I happen to have a window open with the old design, so I know it's not merely my imagination that the new one is worse. Not enormously so, but definitely worse.

Read mails are more legible in the old version, because there is more contrast between black letters and the old light blue background than between black and the new gray.

It's also harder to parse the list of emails visually in the new design. In the old one, the 3D checkbox acted like a bullet point, and the name of the sender was closer to it. Now the heavy checkbox has been replaced by a faint square, and the sender's name is about 2x further away from it. So scanning my email is no longer like scanning a bulleted list. It's just rows of text.

That's a big deal functionally. There's a reason bulleted lists exist as a format, and removing the bullet points from the average bulleted list would make it significantly less legible.

It's a bummer to see Google making things work worse in order to make them look better (or worse still, more consistent). That's the sort of thing big companies do. Which I suppose Google now is. But they had at least been trying not to act like one before.

Re: How to cope with the Gmail redesign

#89
post #84

I designed the original Gmail UX and I have to admit I'd changed every pref in my accounts exactly as Jason did. Good call.

You did a great job. I didn't realize how quietly good the old design was till I looked at it side by side with the new one.
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