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Rite Aid banned from using face recognition software after false ID shoplifters

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Re: Rite Aid banned from using face recognition software after false ID shoplifters

#4
> with “largely lower-income, non-white neighborhoods” serving as the technology testbed.

There's been plenty of articles pointing out that certain demographics are very under-represented in training sets, leading to all kinds of errors [1] [2].

Technological advances aside, the company should have clearly disclosed their use of facial recognition technology - concealing that raises serious privacy issues.

1: https://www.npr.org/2021/09/04/1034368231/facebook-apologize...

2: https://news.mit.edu/2018/study-finds-gender-skin-type-bias-...

Re: Rite Aid banned from using face recognition software after false ID shoplifters

#6
post #2

Dup: https://news.ycombinator.com/item?id=38704830

I missed that previous post, and frankly this is important enough to justify being one the front page again. Especially with the amount of irrational love heaped on AI snake oil salespeople here

Re: Rite Aid banned from using face recognition software after false ID shoplifters

#7

> with “largely lower-income, non-white neighborhoods” serving as the technology testbed. There's been plenty of articles pointing out that certain demographics are very under-represented in training sets, leading to all kinds of errors [1] [2]. Technological advances aside, the company should have clearly disclosed their use of facial recognition technology - concealing that raises serious privacy issues. 1: https:/…

Is there any law requiring disclosure of facial recognition?

Should there be?

I don't know if there is, but don't think so? I think there probably should be -- but also, it'll be just another fine-print fades-into-landscape thing. All the signs about video monitoring don't really matter much, we just assume there's video monitoring everywhere and don't even notice the signs anymore. I assume facial recognition will soon be the same, unless it is regulated beyond requiring disclosure.

Re: Rite Aid banned from using face recognition software after false ID shoplifters

#8
If the best face recognition software has an error rate of 0.08% [1] and Rite Aid serves 1.6M customers a day [2] what moron thought that was a good idea?

[1] https://github.com/usnistgov/frvt/blob/nist-pages/reports/1N...

[2] https://careers.riteaid.com/pages/company-info

Re: Rite Aid banned from using face recognition software after false ID shoplifters

#9

If the best face recognition software has an error rate of 0.08% [1] and Rite Aid serves 1.6M customers a day [2] what moron thought that was a good idea? [1] https://github.com/usnistgov/frvt/blob/nist-pages/reports/1N... [2] https://careers.riteaid.com/pages/company-info

I'm not defending Rite-Aid at all, but that's not the problem here.

It's pretty easy for the system to show the source photo to an employee, and then they themselves can judge if they feel confident the shopper is actually the same person.

Facial recognition software should always be implemented under the assumption that it makes plenty of false positives, and human review is always necessary.

(What you're talking about is 1,280 false positives a day, or less than 1 per store per day.)

Again -- not defending Rite-Aid here. Just saying that there's nothing wrong with the statistics of it.

Re: Rite Aid banned from using face recognition software after false ID shoplifters

#10

> with “largely lower-income, non-white neighborhoods” serving as the technology testbed. There's been plenty of articles pointing out that certain demographics are very under-represented in training sets, leading to all kinds of errors [1] [2]. Technological advances aside, the company should have clearly disclosed their use of facial recognition technology - concealing that raises serious privacy issues. 1: https:/…

Is there any law requiring disclosure of facial recognition? Should there be? I don't know if there is, but don't think so? I think there probably should be -- but also, it'll be just another fine-print fades-into-landscape thing. All the signs about video monitoring don't really matter much, we just assume there's video monitoring everywhere and don't even notice the signs anymore. I assume facial recognition will s…

Yeah any warning system will just turn into California’s prop ~~86~~ 65, which led every building in the state to add signage reading “this building may or may not contain cancer-causing chemicals.” Which is completely useless.
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