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Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

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Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#381
post #24

People really need to understand that Google is a garbage company that can't be relied on for anything. I've spent years as a consultant, and several more in the startup world, and I'd rather host all my content in us-east-1 than rely on google. * I've had customers get their cloud accounts shut down for a literal three cent billing error, * I've seen people who use Google for advertising pay thousands of dollars and…

External to Google, I think we have little data, but we've heard that much internal behavior is based on individuals making data-backed cases for positive contributions to the company.

Which prompts the idea: does Google have a data-backed adversarial operation, as a check on all that activity and biased analysis?

For example, when someone says "I did X, which resulted in a Y% positive impact to Z, so pls gimme dat sweet promo yo"... there's another function of the company that can say, "It was actually only 0.2 that positive impact, in that isolated regard; but more importantly, it had costs to A and B, which our current strategy model suggests resulted in substantial net harm to the company. Please tell all your colleagues that disregarding A and B is not the way to get a promotion."

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#382

A week of notice to move ~250TByte out is definitely unreasonable. 250TiB in 7 full days is an average of over 3.6Gbit/s, assuming no transfer interruptions and that he started immediately (i.e. already had other storage options lined up, and started transferring the second the notification email was sent). For a company like Google several Gbit/s constantly over a week, or even the tens of Gbit/s needed to finish in…

The FBI seized his computers back in August. He should have bought new hard drives and made a backup of his cloud storage starting back then, if that was so important.

Assuming new kit would not be seized once it had data on…

Maybe looking for other online providers at that point to store secondary copies would have been an option, but not a cheap one.

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#383
post #24

People really need to understand that Google is a garbage company that can't be relied on for anything. I've spent years as a consultant, and several more in the startup world, and I'd rather host all my content in us-east-1 than rely on google. * I've had customers get their cloud accounts shut down for a literal three cent billing error, * I've seen people who use Google for advertising pay thousands of dollars and…

  I've had product managers for GCP lecture me that I shouldn't be using "preview" services (despite services being in preview for years), and then tell my I should have used a different service . . . that was also in preview.
If anyone’s ever been curious what working at Google is like, this sums it up perfectly…

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#384
post #183
post #24

People really need to understand that Google is a garbage company that can't be relied on for anything. I've spent years as a consultant, and several more in the startup world, and I'd rather host all my content in us-east-1 than rely on google. * I've had customers get their cloud accounts shut down for a literal three cent billing error, * I've seen people who use Google for advertising pay thousands of dollars and…

> People really need to understand that Google is a garbage company that can't be relied on for anything. Normally the response to this is, yes, it sucks, but you're not paying Google to host your data. However, it looks like this journalist did pay Google to host his data. So this immediately puts it in a worse category.

> but you're not paying Google to host your data.

My organisation (OpenStreetMap) is paying Google to host our emails.

They silently delete random ones, they never arrive at inbox.

(we are preparing migration to competing provider)

Paying does not help.

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#385
post #128

Earlier quoted context omitted.

There was that time in 2013, that I leaked my AWS key and a "hacker" ran up a $3500 bill running Litecoin mining[0]. Not only was the support excellent and forgave the debt, Werner Vogel (AWS CTO) popped into the HN thread[1] and offered to help -- I got to email him and tell him his people were already on top of it. And yes, they have made their money back off me in the 10 years since (average $100-200 a month). [0]…

Would you mind sharing how (in broad terms) your key got leaked? I'm always interested in stories like that as a point of comparison to my own (not great) security practices just so I know how reasonable I'm being.

It was a GitHub repo that I made public that I didn't realise had a key in it.

And yes,it's bad practice putting the keys in code to begin with, and I knew better.

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#386

Shocked by this and having a Workspace account in same condition (read-only state, not in deletion yet) I've deleted some terrabytes of my (redundand) backups on Google Drive with many thousands files. But the emptying the trash/bin is horrible UX wise. You can only trash the files visible there. It seems the easiest way to empty the trash completely is to configure rclone and run this command (so emptying trash with…

> You can only trash the files visible there.

There's a dedicated "empty trash" button at the top of the web interface. I've successfully emptied the trash of many thousands of files using it -- it doesn't have anything to do with visibility.

A couple times I had to use it twice to fully empty, but it still deleted way more than anything visible. Massive bulk operations just sometimes seem to get killed (timeouts?), same as producing massive zip archives of thousands of files for download.

But I can imagine rclone might work more consistently by performing tons of individual delete operations instead of Drive performing a single massive operation.

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#388
post #385

Earlier quoted context omitted.

Would you mind sharing how (in broad terms) your key got leaked? I'm always interested in stories like that as a point of comparison to my own (not great) security practices just so I know how reasonable I'm being.

It was a GitHub repo that I made public that I didn't realise had a key in it. And yes,it's bad practice putting the keys in code to begin with, and I knew better.

Happens to the best of us Thanks for being willing to share, openness about "stupid" mistakes helps everyone else avoid them.

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#389
post #360

Earlier quoted context omitted.

> but you're not paying Google to host your data. Funny, because they never seen to have problems hosting the advertising/surveillance data they collect on me. They never went "sorry we can't track you any more for free, will you type in you card number so we can keep surveilling you?"

They don’t track you for free. Advertisers pay. They don’t have to store data if no one pays. This of course in no way justifies the journalist losing his data.

The advertisers don't pay for google storing my data. The advertisers pay for ads displayed and ads clicked. How google does that is an implementation detail.

Google does that by storing my data, many kinds of my data. You making the distinction between data that "the user knows and understands" versus data that "is obscure to the user but advertisers care about" is a matter of marketing, in that as the former is easier to charge the user for.

My point is that the argument of "you're not paying for storing data X therefore fuck you" is a silly one, because you're also not paying for storing data Y, and neither are the advertisers.

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#390

Shocked by this and having a Workspace account in same condition (read-only state, not in deletion yet) I've deleted some terrabytes of my (redundand) backups on Google Drive with many thousands files. But the emptying the trash/bin is horrible UX wise. You can only trash the files visible there. It seems the easiest way to empty the trash completely is to configure rclone and run this command (so emptying trash with…

> You can only trash the files visible there. There's a dedicated "empty trash" button at the top of the web interface. I've successfully emptied the trash of many thousands of files using it -- it doesn't have anything to do with visibility. A couple times I had to use it twice to fully empty, but it still deleted way more than anything visible. Massive bulk operations just sometimes seem to get killed (timeouts?),…

well, maybe the "empty trash" button works as intended (not sure because I see new files showing up in trash). It can be I was not patient enough. The rclone command finishes after a second but also only queues files internally at Google Drive to be fully deleted (so maybe it works the same as empty trash button)
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