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Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

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Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#21

> And, yes, some people have asked why Tim doesn’t have other backups around, but (again) the FBI took all of his shit. I was about to say 'you should have other backups', but the FBI is a very powerful persistent threat, and might be the more important problem.

Seems ludicrous that they can get a warrant to take everything if he really was just hitting URLs.

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#22
When will a regulatory entity step in and stop large corps to run services at a net loss. In essence, the whole tech industry relies heavily on venture capital supported bait&switch.

Giving services away for free or selling under value is clearly anti-competitive behavior.

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#23
post #2

This is one of the reasons i dont like cloud. I only use it for (encrypted) backups and temporary sharing. Not for important stuff. Also i dont want my account or data to be randomly deleted due to vague terms and conditions or policies.

What is essential is to have important data stored in more than one place, something this journalist failed to do. Just storing it at home would also be a mistake--in case your house burns down.

> something this journalist failed to do

Given that, the reason he doesn't have local copies are the FBI going after him and seizing all of his stuff. Even if you have them in a safe deposit in a bank, they will get it.

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#24
People really need to understand that Google is a garbage company that can't be relied on for anything. I've spent years as a consultant, and several more in the startup world, and I'd rather host all my content in us-east-1 than rely on google.

* I've had customers get their cloud accounts shut down for a literal three cent billing error,

* I've seen people who use Google for advertising pay thousands of dollars and suddenly stop getting their ads shown,

* I personally ran a website with Google Ads, and the first time I tried to cash out was accused of click fraud and had all the earned money stolen,

* I've had product managers for GCP lecture me that I shouldn't be using "preview" services (despite services being in preview for years), and then tell my I should have used a different service . . . that was also in preview.

One of my more recent startups was actually funded by a Google based venture firm, and they wanted to know why we refused to use GCP. My answer is that I wanted the startup to actually succeed, and it wasn't worth the risk of dealing with Google's horrible support.

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#26
1) Physical Media that YOU physically own & control.

2) Off-Site Backups

Regardless of the threat, whether it is just bad media, house fire, ordinary thieves, or the FBI, relying on some cloud service as your only backup is a plan to fail.

If it is a threat if someone reads the backups, encrypt.

Sure, as a supplemental convenience, use Google or something. But as the only backup of your life's work? I feel really bad for them, they're obviously gutted. But at the same time, Google has been so publicly unreliable and high-handed for so many years (decades, really), that it's hard not to also feel some, 'whelp, what did you expect, doing something like leaving your valuables out on the sidewalk?'.

Edit: And test your backups

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#28

Remember, the cloud is just somebody else's computer. This is what happens when you store 250 TB video on somebody else's computer and expect it to be free forever.

> expect it to be free forever.

Where does it say he expected it to be free? In the article, there's a tweet that says "So I paid Google a lot of money for a long time for a plan that included unlimited storage"

To me, the bigger problem is that companies are allowed to offer "unlimited" anything in their marketing copy.

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#30
They've skated by with this sort of completely insensitive handling of customers for years and my (completely anecdotal) recent experience is that less technical people are starting to take note. I have friends who have never cared about investing their entire digital lives in Google who are suddenly asking about de-Googling. I hope it prompts a change, but in the meantime I never recommend to friends or family they put anything solely in Google they can't afford to lose.
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