> Messages App is the default chat app for all iPhone customers. Not only is it the default, iOS makes it impossible to change the default chat app. In the US, where the majority of people have iPhones, this means that the easiest way to chat is by tapping on your friend’s name in your contact list and hitting the ‘message’ button. This is not true. On iOS - iOS has APIs for third party messaging and voip apps to int…
Default option is still usual phone call/iMessage in a lot of places - in some you can long press and select another option, but not all. Also, merely opening a separate app doesn't really help. How about instead of having 5 different apps (that the system one sometimes generously allows you to open), you had one app that can seamlessly speak all protocols? You can add multiple e-mail or contacts accounts (even from…
And on top of this, other voice apps are merged with the list of incoming calls, e.g. discord calls show up in the same list as phone calls.
This really highlights the intentional degradation of chat behavior. From a pure user experience standpoint, Apple’s own product does not meet their own philosophy and guidelines applied to other categories of app.