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Problems on the Galaxy Store

forum.developer.samsung.com

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Re: Problems on the Galaxy Store

#41

Post by vcg3rd »

CaptainZapp wrote: post #16
SSNLF wrote: post #2

Apps must not have unreasonably high prices. The price $10 is too high. Yet a Nigerian scammer continues offering an app for $300, even after an employee reports it.

Well, there's the I Am Rich app[0], which essentially did nothing and cost US$999.99. The crux was, however, that the developer was totally upfront about what you got for the price and apparently there still were douchebags around forking over the cash to buy "status". Apple yanked the app due to the publicity. Which I thought was wrong. It didn't violate any App store rules and it was honest and up front in the desc…

I usually go with stupid before malevolent, but is this a possible way to launder money? Just have a really hard time believing people are that stupid.

Re: Problems on the Galaxy Store

#42

Post by TheRoque »

Wowfunhappy wrote: post #25
jdietrich wrote: post #22

I can't comment on the competence (or otherwise) of the Galaxy Store review process, but charging up-front for a mobile app is nearly always a mistake. You'll nearly always do better with a "free" app and one or more in-app purchases to unlock the full functionality, even if the "free" version is a very limited demo. I know that some people are instinctively repulsed by such a model, but there are good reasons why us…

I wish paid apps had a 24-hour return window or something like that. It feels like it would be a win-win for everyone, as users would feel more comfortable taking a chance on paid apps. I vaguely remember the Google Play Store (before it had that name) having something like this, never understood why they got rid of it. They must have concluded it made the store less profitable, but I wonder what data they were looki…

It's true. Steam has a no-questions-asked refund that works up to 2 hours of playtime, and it seems to work great. Download a game, doesn't run, or the game is bad ? Just refund. Not sure if it would work for apps though, as games are by nature something that are meant to be played for hours in front of your screen. I don't know what would be the metric used to refund and app or not.

Re: Problems on the Galaxy Store

#43

Post by rcarr »

jrmg wrote: post #38
RDaneel0livaw wrote: post #30

Earlier quoted context omitted.

I so do too. Because apple does NOT have this, I'm wary when purchasing stuff on the app store. I was burned a while back buying a game that was a blatant lie, it was an idler and literally didn't have the gameplay elements it said it did, but I could not return it. I love the steam style return policy. Wish everyone adopted that.

Did you try to return it? “doesn’t work as expected” Is one of the ‘template’ return reasons for the App Store. I haven’t requested a refund for apps many times, but when I have they’ve always been granted. The place to do it is https://reportaproblem.apple.com/

I can second this, when I was in the Apple ecosystem I bought and returned many apps without issue. They might have a problem with it if you leave it too long but if you request within 48 hours of purchase you should be fine.

Re: Problems on the Galaxy Store

#44

Post by darkerside »

Wowfunhappy wrote: post #25
jdietrich wrote: post #22

I can't comment on the competence (or otherwise) of the Galaxy Store review process, but charging up-front for a mobile app is nearly always a mistake. You'll nearly always do better with a "free" app and one or more in-app purchases to unlock the full functionality, even if the "free" version is a very limited demo. I know that some people are instinctively repulsed by such a model, but there are good reasons why us…

I wish paid apps had a 24-hour return window or something like that. It feels like it would be a win-win for everyone, as users would feel more comfortable taking a chance on paid apps. I vaguely remember the Google Play Store (before it had that name) having something like this, never understood why they got rid of it. They must have concluded it made the store less profitable, but I wonder what data they were looki…

This is a big part of the success of Prime. They exceeded expectations on the returns process for long enough that people got used to it and came to expect it. Waiting for the inevitable rug pull...

Re: Problems on the Galaxy Store

#45

Post by doublerabbit »

vcg3rd wrote: post #41
CaptainZapp wrote: post #16

Earlier quoted context omitted.

Well, there's the I Am Rich app[0], which essentially did nothing and cost US$999.99. The crux was, however, that the developer was totally upfront about what you got for the price and apparently there still were douchebags around forking over the cash to buy "status". Apple yanked the app due to the publicity. Which I thought was wrong. It didn't violate any App store rules and it was honest and up front in the desc…

I usually go with stupid before malevolent, but is this a possible way to launder money? Just have a really hard time believing people are that stupid.

I just buy domain names on the whim, personally I see them as monopoly cards.

Own a .org, .net and .com of the same URL and your a winner.

Yearly renewal is around €2k and I only use eight :/

Re: Problems on the Galaxy Store

#46

Post by stetrain »

jdietrich wrote: post #22

I can't comment on the competence (or otherwise) of the Galaxy Store review process, but charging up-front for a mobile app is nearly always a mistake. You'll nearly always do better with a "free" app and one or more in-app purchases to unlock the full functionality, even if the "free" version is a very limited demo. I know that some people are instinctively repulsed by such a model, but there are good reasons why us…

App stores could offer free trials for paid-up-front apps, or generous refund windows.

As far as I know the major ones don't offer this, Apple for sure doesn't. I think the store runners would much rather see developers use subscription pricing that gives them a recurring cut as well.

Re: Problems on the Galaxy Store

#47

Post by stronglikedan »

darkerside wrote: post #44
Wowfunhappy wrote: post #25

Earlier quoted context omitted.

I wish paid apps had a 24-hour return window or something like that. It feels like it would be a win-win for everyone, as users would feel more comfortable taking a chance on paid apps. I vaguely remember the Google Play Store (before it had that name) having something like this, never understood why they got rid of it. They must have concluded it made the store less profitable, but I wonder what data they were looki…

This is a big part of the success of Prime. They exceeded expectations on the returns process for long enough that people got used to it and came to expect it. Waiting for the inevitable rug pull...

> inevitable rug pull

I don't think it's inevitable. If it hasn't happened by now, it likely won't happen. An entire industry has sprung up around Prime returns. E.g., HOTBINS.

Re: Problems on the Galaxy Store

#48

Post by jshen »

talkingtab wrote: post #35

App stores are an example of corporate stupidity. If you really want a successful phone product, good apps will do it for you. But since the benefit is indirect, corporations are unable to make the correct decision - they go for the easy money. It used to be that customers had enough leverage to provide incentives to corporations to make better decisions. But in their wisdom, corporations have decided that they are b…

Revenue is the ultimate customer feedback, but it's a lagging indicator.

Re: Problems on the Galaxy Store

#49

Post by baxtr »

stetrain wrote: post #46
jdietrich wrote: post #22

I can't comment on the competence (or otherwise) of the Galaxy Store review process, but charging up-front for a mobile app is nearly always a mistake. You'll nearly always do better with a "free" app and one or more in-app purchases to unlock the full functionality, even if the "free" version is a very limited demo. I know that some people are instinctively repulsed by such a model, but there are good reasons why us…

App stores could offer free trials for paid-up-front apps, or generous refund windows. As far as I know the major ones don't offer this, Apple for sure doesn't. I think the store runners would much rather see developers use subscription pricing that gives them a recurring cut as well.

Apple has refunded me every single app that I purchased accidentally. Every single one. No questions asked.

Re: Problems on the Galaxy Store

#50

Post by jeroenhd »

luxuryballs wrote: post #33
jeroenhd wrote: post #18

Earlier quoted context omitted.

With Android 12, anyone can make an app store. Previously you had to let the user approve a bunch of prompts for every install or update, but the new API allows silent background updates just like on manufacturer apps. Of course you need explicit permission from the user to install apps (that just makes common sense) but I've been using F-Droid Basic which works like a treat. Only Amazon has tried to launch an altern…

sounds risky if they can release a following Android version that gimps it

The EU would lose its shit if they tried that. Google has actually been on a path that makes it easier to create competing app stores, no doubt pressured by EU legislation.
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