Earlier quoted context omitted.
USDS aren’t idiots, and if they haven’t realised this yet then maybe this post will focus attention. They want to support every citizen it’s reasonable to support (or at least I did when I was working for GOV.UK) and dropping support from a lack of knowledge shouldn’t be on the agenda.
GOV.UK is dramatically more competent than USDS, are they not? I admit I'm not terribly familiar, but I wouldn't want to depend on the agency behind the Department of Education and VA websites for anything. I've seen the VA site, in particular, do serious harm to the people it's meant to serve.
Can you elaborate on what in particular on the VA site that causes serious harm to the people it's meant to serve? I'm happy to bring it to the team or if you don't feel comfortable with stating it here, please bring it up to the open source website for va.gov. https://github.com/department-of-veterans-affairs/vets-websi...