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Google Drive misplaces months' worth of customer data

theregister.com

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Re: Google Drive misplaces months' worth of customer data

#291
post #205

My partner has been experiencing emails coming and going in big chunks - months and years at a time - but if we search support forums all we can find are "support agents" blaming the individuals complaining about this phenomenon. It's gaslighting all the way down. Even when it's actively happening, checking moment to moment and having another few months vanish, and they'll still tell you "you must be deleting things,…

When did this start happening and which time period is it affecting? Since November 21, my friend has had all her Gmail emails since May 2023 go missing. It matches the time period mentioned in the article but this is Gmail rather than Drive.

This began roughly 2 weeks ago. Last I saw things had vanished since 2018. It's bad. And when it started it was just back to Dec 2022.

I can't prove there's a connection, but it's just been very aggravating when nobody in any forums believes people that make these claims. To be clear she's only asked once, but more than a few other posts have described situations that read similarly and not just "I can't find this one email".

Re: Google Drive misplaces months' worth of customer data

#292

Earlier quoted context omitted.

> I highly recommend it (and a personal Google Workspace account) I can't recommend against this enough, and I work at Google. Workspace accounts don't work with so many services. At least YouTube TV, Nest cameras, Google Home sharing, Google Play family accounts, Android parental controls, and Opinion Rewards are broken in my experience, probably a lot more. It's a shame, especially for people who've had a Workspace…

I use YouTube TV with mine and that works fine, but I do agree with the general sentiment. Many, many things are unsupported or broken.

Right up until you want to share that YouTubeTV subscription with a family member via their "Family Sharing" feature. This is not supported and their support directs you to cancel your subscription and establish a new one using a regular gmail account.

Re: Google Drive misplaces months' worth of customer data

#293
post #205

Earlier quoted context omitted.

When did this start happening and which time period is it affecting? Since November 21, my friend has had all her Gmail emails since May 2023 go missing. It matches the time period mentioned in the article but this is Gmail rather than Drive.

This began roughly 2 weeks ago. Last I saw things had vanished since 2018. It's bad. And when it started it was just back to Dec 2022. I can't prove there's a connection, but it's just been very aggravating when nobody in any forums believes people that make these claims. To be clear she's only asked once, but more than a few other posts have described situations that read similarly and not just "I can't find this on…

That sounds very similar to the experience my friend had. Large timespans of emails were disappearing at a time. Hopefully Google figures it out.
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