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Google Drive misplaces months' worth of customer data

theregister.com

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Re: Google Drive misplaces months' worth of customer data

#211

Post by gruez »

latexr wrote: post #189

> MatthewSt reports that he has a fix Let’s see the instructions on that link. > 2. Install an old version of Google Drive (there's a version 82/83 floating around on the internet). This is awful advice. If you have a link, share it. Considering the number of people this is affecting, chances are increasing that the version you find “floating around on the internet” is malware.

>Considering the number of people this is affecting, chances are increasing that the version you find “floating around on the internet” is malware.

The windows installer at least is digitally signed to prevent this issue.

Re: Google Drive misplaces months' worth of customer data

#213

Post by bell-cot »

jacobyoder wrote: post #90
tiltowait wrote: post #66

I experienced different and in some ways more pernicious data loss with Google Drive several years ago: I was writing a novel, and Drive simply erased random paragraphs of text. Just poof, gone. I could find neither rhyme nor reason for it, either. Some had been edited in after the fact, while others were present in the original draft. All told, it equated to around 8K words over the course of the novel. Granted, you…

"but it will surprise no one to learn I never heard anything back" (surprisingly?) ... I have colleagues that, even in 2023 , will express genuine (not sarcastic shock) when a megacorp doesn't reply or provide decent support. I've only got a few, but the refrain will be something like "wow, I'm kinda surprised google's cloud support doesn't get back to us - sometimes for days. they've always had such a good reputatio…

A trick I've used a few times, in similar situations: Suggest that they look back in their notes / emails / whatever, find the specific MegaCorp support rep. who was so helpful the prior time, and ask that person to help.

Re: Google Drive misplaces months' worth of customer data

#214

Post by SamBam »

cornstalks wrote: post #152
SamBam wrote: post #137

Earlier quoted context omitted.

I assume that "self-hosted" meant precisely that they own the box. A hard drive is under $10/terabyte.

I was about to ask where you're seeing such cheap hard drives, but then I checked diskprices.com and saw that yes, there are indeed some drives for <$10/TB (current lowest price is $8.332/TB, and there are only 10 drives that are <$10/TB; I'm only looking at new drives).

I mean, I think my point is still valid for a $20/TB drive. It's a one-time cost, not monthly, and you're unlikely to exceed 1TB with Google Drive data.

Re: Google Drive misplaces months' worth of customer data

#215

Post by [deleted] »

latexr wrote: post #189

> MatthewSt reports that he has a fix Let’s see the instructions on that link. > 2. Install an old version of Google Drive (there's a version 82/83 floating around on the internet). This is awful advice. If you have a link, share it. Considering the number of people this is affecting, chances are increasing that the version you find “floating around on the internet” is malware.

[deleted]

Re: Google Drive misplaces months' worth of customer data

#216

Post by jp191919 »

My solution: Everything(phone,laptop,etc) syncs with Nextcloud on my homeserver, then backup encrypted snapshots to Backblaze using Restic. Also occasional manual backups to a hard drives at locations other than my house. Works great, no dependence on "free" cloud storage.

Re: Google Drive misplaces months' worth of customer data

#217

Post by nicoburns »

pram wrote: post #143
shp0ngle wrote: post #133

Earlier quoted context omitted.

I have backup both to Google Photos and iCloud. The probability of both failing and/or both deciding to just delete my account because I look "suspicious" is very small. But I _have_ had iCloud mysteriously not being able to retreive old photos.

I have Photos set to download all the files locally, and those get backed up with Time Machine and Backblaze. People forget even s3 will lose files. The reliability is high sure but it’s still sub 100%

Has S3 ever lost a file yet? I know that the reliability isn't 100% as that isn't possible in the real world. But I've never heard a report of a file that was confirmed as stored being lost, and I was under the impression that this was in the category "bound to happen eventually, but hasn't happened yet".

Re: Google Drive misplaces months' worth of customer data

#218

Post by frozenfoxx »

itissid wrote: post #139
sebmellen wrote: post #24

This is why I run a personal Google Workspace account which has regular (hourly) backups managed by a self-hosted CubeBackup instance. It's quite a nice system: I get daily email summaries from CubeBackup via email, and I'm able to back up all the Google Drive/Email/Contacts/etc. data to both my local Synology NAS and Backblaze B2. I have absolutely no affiliation with CubeBackup, but I highly recommend it (and a per…

With cost of storage pretty low and AI being so good, I wonder if having a home based thing for everyday use, especially photos (Sort, tag, Memory creation, junk detection etc.) will become easy enough that cloud usage declines. There are still tech hurdles yes, but NAS + a decent GPU for photos, email organization, assistant is going to be a killer business.

I use Synology which has its own Photos app. Honestly, it’s there right now. I prefer doing my own tagging but it’s able to automatically group things just fine.

I got a second Synology for Hyperbackup and send one to the other for backups. Seems to work well.

Re: Google Drive misplaces months' worth of customer data

#220

Post by JohnFen »

jacobyoder wrote: post #90
tiltowait wrote: post #66

I experienced different and in some ways more pernicious data loss with Google Drive several years ago: I was writing a novel, and Drive simply erased random paragraphs of text. Just poof, gone. I could find neither rhyme nor reason for it, either. Some had been edited in after the fact, while others were present in the original draft. All told, it equated to around 8K words over the course of the novel. Granted, you…

"but it will surprise no one to learn I never heard anything back" (surprisingly?) ... I have colleagues that, even in 2023 , will express genuine (not sarcastic shock) when a megacorp doesn't reply or provide decent support. I've only got a few, but the refrain will be something like "wow, I'm kinda surprised google's cloud support doesn't get back to us - sometimes for days. they've always had such a good reputatio…

> they've always had such a good reputation for support

I'm genuinely curious as to what group they have a good reputation for support with.

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