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Google Drive misplaces months' worth of customer data

theregister.com

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Re: Google Drive misplaces months' worth of customer data

#191

Post by spankalee »

Manouchehri wrote: post #186
spankalee wrote: post #146

Earlier quoted context omitted.

> I highly recommend it (and a personal Google Workspace account) I can't recommend against this enough, and I work at Google. Workspace accounts don't work with so many services. At least YouTube TV, Nest cameras, Google Home sharing, Google Play family accounts, Android parental controls, and Opinion Rewards are broken in my experience, probably a lot more. It's a shame, especially for people who've had a Workspace…

I wish Google would let us convert a personal Workspace account to a regular Gmail account.

I do to. Importantly, they need to let you merge a workspace account into the existing Gmail account you had to set up to use some services.

Re: Google Drive misplaces months' worth of customer data

#192

Post by [deleted] »

swatcoder wrote: post #156
sergiotapia wrote: post #135

Earlier quoted context omitted.

The Google photos user this is really fucked up. I primarily use Google photos to manage my kids pictures as well what did you move to?

You want to pursue uncorrelated redundancy more than you want a signular alternative. People who came up in the cloud era were promised the false (impossible) idea that large conpanies could and would eradicate your risk of data loss if you just paid them a few dollars a month. That's not a thing. If you really can't tolerate some loss, you need to coordinate something more robust across a few different and dissimila…

[deleted]

Re: Google Drive misplaces months' worth of customer data

#193

Post by jeffbee »

spankalee wrote: post #191
Manouchehri wrote: post #186

Earlier quoted context omitted.

I wish Google would let us convert a personal Workspace account to a regular Gmail account.

I do to. Importantly, they need to let you merge a workspace account into the existing Gmail account you had to set up to use some services.

The cause of this is that Workspace accounts have a different ToS so they cannot simply convert one user type to another.

Re: Google Drive misplaces months' worth of customer data

#194

Post by [deleted] »

roblabla wrote: post #154
sergiotapia wrote: post #135

Earlier quoted context omitted.

The Google photos user this is really fucked up. I primarily use Google photos to manage my kids pictures as well what did you move to?

The solution isn't to move. Every storage mechanism is going to have some amount of failures. The solution is redundancy. Store your valuable files on multiple medium. I know a lot of people that have both google photo and icloud - that works okay. You can also schedule backups to a NAS or some other cloud storage.

[deleted]

Re: Google Drive misplaces months' worth of customer data

#195

Post by jcomis »

r3trohack3r wrote: post #104

Anecdotal, but with Google Photos, I've observed data loss to the point where I no longer trust the service with anything valuable. Photos I know I've taken are missing. There are periods of time when I walked around a city 10+ years ago taking a large volume of photos, like when I first moved to Seattle. Going back to that window of time in Google Photos, I only have a handful of photos from that walk. There are als…

This has been happening to me across all google products. Emails - random emails are just gone. Sometimes I can see evidence of them from body of replies. Maps - I am a HUGE user of maps, starring thousands of places as I planned travel over the years. Randomly 1-50% of my stars just won't be there. Sometimes they come back. Photos - same issue as OP in this thread, random clusters of photos (mostly 10+ year old ones) just gone. There are a lot of support threads out there of people reporting the exact problem with no real fixes too.

Re: Google Drive misplaces months' worth of customer data

#196

Post by tiltowait »

orionex_sigma wrote: post #117
tiltowait wrote: post #66

I experienced different and in some ways more pernicious data loss with Google Drive several years ago: I was writing a novel, and Drive simply erased random paragraphs of text. Just poof, gone. I could find neither rhyme nor reason for it, either. Some had been edited in after the fact, while others were present in the original draft. All told, it equated to around 8K words over the course of the novel. Granted, you…

Using google docs (or any web based office apps) to write a novel (or do any other serious "heavy" work) is a terrible choice for a writer to be fair.

Out of the interest of brevity, I didn't want to go into my full setup. However:

1. I write locally and have both manual and automatic backups (local and remote) 2. I upload drafts online for beta and alpha readers to leave comments 3. My group used to use Google Docs for this but stopped once I discovered the data loss

Happily, because local is the source of truth, I didn't lose any of my writing. I did, however, lose some feedback, and reconciling things was a pain.

Re: Google Drive misplaces months' worth of customer data

#197

Post by spankalee »

jeffbee wrote: post #193
spankalee wrote: post #191

Earlier quoted context omitted.

I do to. Importantly, they need to let you merge a workspace account into the existing Gmail account you had to set up to use some services.

The cause of this is that Workspace accounts have a different ToS so they cannot simply convert one user type to another.

I don't see why not, if you're agreeing to both ToS and to the conditions of the migration. Most people who have these problems are either the maintainer of the Workspace domain or family members. It wouldn't be a problem to get additional sign offs.

I know a little more about the situation, but can't really comment on it here.

Re: Google Drive misplaces months' worth of customer data

#198

Post by sitzkrieg »

pram wrote: post #143
shp0ngle wrote: post #133

Earlier quoted context omitted.

I have backup both to Google Photos and iCloud. The probability of both failing and/or both deciding to just delete my account because I look "suspicious" is very small. But I _have_ had iCloud mysteriously not being able to retreive old photos.

I have Photos set to download all the files locally, and those get backed up with Time Machine and Backblaze. People forget even s3 will lose files. The reliability is high sure but it’s still sub 100%

s3 losing a file is a statistical anomaly and would get a lot more than a blog post and support deflection

Re: Google Drive misplaces months' worth of customer data

#199

Post by scohesc »

rvba wrote: post #160
droopyEyelids wrote: post #54

Earlier quoted context omitted.

I wish I could go back to google drive even with the file loss issues. OneDrive appears to be a sort of different view into Sharepoint's file management system, and boy is it painful to use.

Sharepoint is killing productivity. It's so sad that Microsoft does not see how they ruin productivity of big orgs. Sharepoint broke Excel - you cannot link between shared documents easily. They even broke the windows taskbar, which automatically combines things together. They assume that people working in an office have only 1 email open and 1 spreadsheet open, while most have 20 and dont know how to turn off this s…

They've finally conceded and re-implemented the original task bar method of "let's actually label the icons in your taskbar so you have some idea of what you're actually clicking on before you click it".

You have to re-enable it in taskbar settings, but it's FINALLY there to be enabled again.

I use a program called StartIsBack to try and return to a more "classic" shell experience, but Windows has done such a good job at tying so much to their shell that from what I hear it's close to impossible to do certain things anymore.

Re: Google Drive misplaces months' worth of customer data

#200

Post by callalex »

orionex_sigma wrote: post #117
tiltowait wrote: post #66

I experienced different and in some ways more pernicious data loss with Google Drive several years ago: I was writing a novel, and Drive simply erased random paragraphs of text. Just poof, gone. I could find neither rhyme nor reason for it, either. Some had been edited in after the fact, while others were present in the original draft. All told, it equated to around 8K words over the course of the novel. Granted, you…

Using google docs (or any web based office apps) to write a novel (or do any other serious "heavy" work) is a terrible choice for a writer to be fair.

That’s not a fair statement at all. A writer isn’t a computer expert, and shouldn’t have to be. Google Docs specifically positions itself as a product that takes care of all the data handling for you, and they market that fact quite heavily.
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