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Google Drive misplaces months' worth of customer data

theregister.com

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Re: Google Drive misplaces months' worth of customer data

#181

Post by xcv123 »

roblabla wrote: post #154
sergiotapia wrote: post #135

Earlier quoted context omitted.

The Google photos user this is really fucked up. I primarily use Google photos to manage my kids pictures as well what did you move to?

The solution isn't to move. Every storage mechanism is going to have some amount of failures. The solution is redundancy. Store your valuable files on multiple medium. I know a lot of people that have both google photo and icloud - that works okay. You can also schedule backups to a NAS or some other cloud storage.

The failures being reported in the comments here are unacceptable. Better to have redundancy across services that are more reliable with better customer support. Choose companies that specialize in file storage, not a shitty advertising company (Mega, Dropbox).

Re: Google Drive misplaces months' worth of customer data

#182

Post by sxates »

sebmellen wrote: post #24

This is why I run a personal Google Workspace account which has regular (hourly) backups managed by a self-hosted CubeBackup instance. It's quite a nice system: I get daily email summaries from CubeBackup via email, and I'm able to back up all the Google Drive/Email/Contacts/etc. data to both my local Synology NAS and Backblaze B2. I have absolutely no affiliation with CubeBackup, but I highly recommend it (and a per…

For Google Drive files, you don't need a special account or service to back up to Synology and B2, which I also do. I use the Synology Cloud Sync service to automatically sync all Google Drive files to the synology, then another Cloud Sync task to backup the Synology to B2. Works great.

Re: Google Drive misplaces months' worth of customer data

#184

Post by tyfon »

rvba wrote: post #160
droopyEyelids wrote: post #54

Earlier quoted context omitted.

I wish I could go back to google drive even with the file loss issues. OneDrive appears to be a sort of different view into Sharepoint's file management system, and boy is it painful to use.

Sharepoint is killing productivity. It's so sad that Microsoft does not see how they ruin productivity of big orgs. Sharepoint broke Excel - you cannot link between shared documents easily. They even broke the windows taskbar, which automatically combines things together. They assume that people working in an office have only 1 email open and 1 spreadsheet open, while most have 20 and dont know how to turn off this s…

> Sharepoint broke Excel - you cannot link between shared documents easily.

I actually found a way where I work now, I made a shortcut to the sharepoint folder from teams that appear in the file explorer, I can then link the document.

Of course this only works for me and not if I share the file.

Can't wait for the merge of the desktop and web excel to finally break it all...

I also overwrote an important document today because the idiotic auto save was turned on, I used the document as a template for a new one without checking.

Luckily I had a copy of the important one in my Documents folder on the local computer which they recommend you not to do since you might have data loss!

Yes, I hate office 365...

Re: Google Drive misplaces months' worth of customer data

#186

Post by Manouchehri »

spankalee wrote: post #146
sebmellen wrote: post #24

This is why I run a personal Google Workspace account which has regular (hourly) backups managed by a self-hosted CubeBackup instance. It's quite a nice system: I get daily email summaries from CubeBackup via email, and I'm able to back up all the Google Drive/Email/Contacts/etc. data to both my local Synology NAS and Backblaze B2. I have absolutely no affiliation with CubeBackup, but I highly recommend it (and a per…

> I highly recommend it (and a personal Google Workspace account) I can't recommend against this enough, and I work at Google. Workspace accounts don't work with so many services. At least YouTube TV, Nest cameras, Google Home sharing, Google Play family accounts, Android parental controls, and Opinion Rewards are broken in my experience, probably a lot more. It's a shame, especially for people who've had a Workspace…

I wish Google would let us convert a personal Workspace account to a regular Gmail account.

Re: Google Drive misplaces months' worth of customer data

#187

Post by xcv123 »

sergiotapia wrote: post #135
r3trohack3r wrote: post #104

Anecdotal, but with Google Photos, I've observed data loss to the point where I no longer trust the service with anything valuable. Photos I know I've taken are missing. There are periods of time when I walked around a city 10+ years ago taking a large volume of photos, like when I first moved to Seattle. Going back to that window of time in Google Photos, I only have a handful of photos from that walk. There are als…

The Google photos user this is really fucked up. I primarily use Google photos to manage my kids pictures as well what did you move to?

https://mega.io

The quality of their software is vastly superior to Google Drive. They have mobile, desktop, and CLI apps on Windows/Apple/Linux. Been using them for a year without issues.

Re: Google Drive misplaces months' worth of customer data

#188

Post by ska »

sergiotapia wrote: post #135
r3trohack3r wrote: post #104

Anecdotal, but with Google Photos, I've observed data loss to the point where I no longer trust the service with anything valuable. Photos I know I've taken are missing. There are periods of time when I walked around a city 10+ years ago taking a large volume of photos, like when I first moved to Seattle. Going back to that window of time in Google Photos, I only have a handful of photos from that walk. There are als…

The Google photos user this is really fucked up. I primarily use Google photos to manage my kids pictures as well what did you move to?

There really isn't any single service you can move to, to be "safe". This is why 3-2-1 backup schemes exist for important data, although they have morphed a bit with cloud usage. The basic idea is to be robust to any single point of failure (at minimum, but extra redundancy costs). So if your laptop or your google photos blows up, you still have everything.

If you have things you really care about not losing, you need a backup strategy.

Re: Google Drive misplaces months' worth of customer data

#189

Post by latexr »

> MatthewSt reports that he has a fix

Let’s see the instructions on that link.

> 2. Install an old version of Google Drive (there's a version 82/83 floating around on the internet).

This is awful advice. If you have a link, share it. Considering the number of people this is affecting, chances are increasing that the version you find “floating around on the internet” is malware.

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