My partner has been experiencing emails coming and going in big chunks - months and years at a time - but if we search support forums all we can find are "support agents" blaming the individuals complaining about this phenomenon. It's gaslighting all the way down. Even when it's actively happening, checking moment to moment and having another few months vanish, and they'll still tell you "you must be deleting things, stop deleting them."
Google Drive misplaces months' worth of customer data
161–170 of 293 posts
Re: Google Drive misplaces months' worth of customer data
#162Anyone else having issues with Google Drive in Mac OS?
This week I've been noticing I've been unable to open files on my Mac that are stored in Google Drive. I can open them via the web, so I thought it was just the Mac software until I saw this post.
Re: Google Drive misplaces months' worth of customer data
#163Anecdotal, but with Google Photos, I've observed data loss to the point where I no longer trust the service with anything valuable. Photos I know I've taken are missing. There are periods of time when I walked around a city 10+ years ago taking a large volume of photos, like when I first moved to Seattle. Going back to that window of time in Google Photos, I only have a handful of photos from that walk. There are als…
Worth noting that archived photos don't show up in most places, including the timeline. Not saying it's not buggy, but if you haven't already specifically checked the archived photos section, it's worth checking.
Good callout. Yes, I've checked and they are in fact missing, not just hidden.
Re: Google Drive misplaces months' worth of customer data
#164Anecdotal, but with Google Photos, I've observed data loss to the point where I no longer trust the service with anything valuable. Photos I know I've taken are missing. There are periods of time when I walked around a city 10+ years ago taking a large volume of photos, like when I first moved to Seattle. Going back to that window of time in Google Photos, I only have a handful of photos from that walk. There are als…
The Google photos user this is really fucked up. I primarily use Google photos to manage my kids pictures as well what did you move to?
Everything in my family dropbox - I make sure all of them can fit on both my and my wife's laptops. With backblaze backup. And a backup to a local external hard drive. I also keep a checksum of each file that I regularly... check.
Re: Google Drive misplaces months' worth of customer data
#165Can anyone recommend a Google Drive backup to something like AWS S3 Glacier or other long-term storage provider? I was running BorgBase but had some financial difficulties and couldn't pay for it, plus copying 2TB of data from home at around 40Mbit/s isn't great. Ideally something that pulls from google directly without involving my home computer would be best.
Maybe an rclone script that runs from AWS. Package it in a Docker image and run it from a Lambda function for pennies per invocation. Schedule it to run nightly. https://rclone.org/s3/ https://rclone.org/drive/ https://docs.aws.amazon.com/lambda/latest/dg/images-create.h... https://docs.aws.amazon.com/eventbridge/latest/userguide/eb-... My script, though I run locally rclone -v copy /source/location s3:backup.bucket.…
Interesting! Thank you, I think I will give this a try soon :)
Re: Google Drive misplaces months' worth of customer data
#166Anecdotal, but with Google Photos, I've observed data loss to the point where I no longer trust the service with anything valuable. Photos I know I've taken are missing. There are periods of time when I walked around a city 10+ years ago taking a large volume of photos, like when I first moved to Seattle. Going back to that window of time in Google Photos, I only have a handful of photos from that walk. There are als…
The Google photos user this is really fucked up. I primarily use Google photos to manage my kids pictures as well what did you move to?
I now back up valuable files to three regions in S3, three regions in Google Cloud, and offline physical storage I keep on a shelf in my office.
Re: Google Drive misplaces months' worth of customer data
#167This is why I run a personal Google Workspace account which has regular (hourly) backups managed by a self-hosted CubeBackup instance. It's quite a nice system: I get daily email summaries from CubeBackup via email, and I'm able to back up all the Google Drive/Email/Contacts/etc. data to both my local Synology NAS and Backblaze B2. I have absolutely no affiliation with CubeBackup, but I highly recommend it (and a per…
Is there something similar for Google Accounts (not Google Workspace)? I do it manually: I have the every 3 months automatic backup and I upload it manually to S3, but I'd totally pay for a service that does this automatically providing my S3 keys (or similar).
i have a synology NAS. It backs up my google account. For google photos it doesn't work.
So I pay for dropbox. The dropbox app backs up the photos and the synology fetches them from dropbox.
Re: Google Drive misplaces months' worth of customer data
#168Anecdotal, but with Google Photos, I've observed data loss to the point where I no longer trust the service with anything valuable. Photos I know I've taken are missing. There are periods of time when I walked around a city 10+ years ago taking a large volume of photos, like when I first moved to Seattle. Going back to that window of time in Google Photos, I only have a handful of photos from that walk. There are als…
For photos i backup using dropbox. Then my synology fetches the photos from dropbox.
Google photos only has the low quality photos.
Re: Google Drive misplaces months' worth of customer data
#169Earlier quoted context omitted.
Have you tried a restore?
I was going to say, if Google is silently losing and corrupting files then backing up from there is just duplicating the failure. But perhaps his backup scheme accounts for this unreliability.
That's why I'm wondering if they've tried. It may well be that the restore shows that even accounts that don't appear to be affected have lost files simply because very few people have an exact accounting of what it is that they've stored.
I have pretty much all of my stuff in a subversion repo and it serves both as backup and local copy checked out on multiple machines. The only exception is the business stuff (because it is shared with multiple people) and we use Google for that. But an inspection of Google take-out showed that it's nice to have the files but you won't be doing much with them outside of Google unless you download them one-by-one in a format that isn't tied to the Google cloud. And that is very tricky and time consuming.
Re: Google Drive misplaces months' worth of customer data
#170Anecdotal, but with Google Photos, I've observed data loss to the point where I no longer trust the service with anything valuable. Photos I know I've taken are missing. There are periods of time when I walked around a city 10+ years ago taking a large volume of photos, like when I first moved to Seattle. Going back to that window of time in Google Photos, I only have a handful of photos from that walk. There are als…
I do a takeout quarterly and stash the data someplace safe. I've been burning the data to M-DISC blu-rays for a while now as a deep archive copy, they seem pretty reliable.
I also now have multiple apps syncing all the photos from my phone so they're stored in a couple different cloud photo locations on top of that.