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Google Drive misplaces months' worth of customer data

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Re: Google Drive misplaces months' worth of customer data

#91

This is a royal fuck up. Anyone using any g cloud service better be suspect when using their services. Amazing how some folks can't get a job at google if they can't invert a binary tree. Perhaps hire folks with relevant skills rather than folks who can solve 2 leetcode mediums in under 45 mins?

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Re: Google Drive misplaces months' worth of customer data

#92

Earlier quoted context omitted.

and some users are going to permanently lose data Why couldn't you write code to let users compare and choose which version of the data they want to keep?

I guess there may be a bevy of different file formats and a diff for a spreadsheet an an image would require building tooling, just from those examples. I was thinking of creating an application where the front end is more than just a file browser to stored file types but the interface to read/edit the content as well.

You don't even need to go that deep -- just give me a filetype-based icon, file name, and last modified date, and that should be enough for me to choose. And if they want to be simple, include the option to always keep the most recent version of the file (which is going to be the right answer in many cases).

Re: Google Drive misplaces months' worth of customer data

#93
I've been convinced for years that Google Docs loses things. I both had files vanish and have lost edits - one time I could demonstrate it with a screenshot of part of a doc that later reverted to an earlier version.

Other people at work agree with me. Google support insists we're nuts.

I only use it when other internal folks start collaborative docs, otherwise I do not trust it. Files don't randomly disappear from my local filesystem (and we test our backups).

Re: Google Drive misplaces months' worth of customer data

#94

I experienced different and in some ways more pernicious data loss with Google Drive several years ago: I was writing a novel, and Drive simply erased random paragraphs of text. Just poof, gone. I could find neither rhyme nor reason for it, either. Some had been edited in after the fact, while others were present in the original draft. All told, it equated to around 8K words over the course of the novel. Granted, you…

Same, I have had years of photos in google photos simply go missing when they transitioned from Picasso to photo albums

Re: Google Drive misplaces months' worth of customer data

#96

Earlier quoted context omitted.

Someone can also rob your house if you own it. Now you may have some legal recourse, but...

The "legal recourse" is what defines "ownership". If someone can take or destroy your stuff *without* legal recourse, then you don't really "own" it'

Okay, and how does this connect to home ownership?

You have even less recourse against the average burglar than the average landlord.

Re: Google Drive misplaces months' worth of customer data

#97

Earlier quoted context omitted.

But saying that "because they can, they can" is silly. They can because user's agreed to their terms of service --- and by so doing so, relinquished some of their ownership rights.

Did you read them, because it very clearly states in the drive addendum that users DO NOT give up any ownership rights.

https://www.google.com/drive/terms-of-service/archived/

   The total liability of Google, and its suppliers and distributors, for any 
   claims under these terms, including for any implied warranties, is limited to 
   the amount you paid us to use the services (or, if the subject of the claim 
   is the free service, to supplying you the services again).
In other words, they can delete *your* data any time they want and claim it was an accident. If you don't like it, you can sue for your money back. If you're using the free tier, you can expect $0.

Re: Google Drive misplaces months' worth of customer data

#98

Earlier quoted context omitted.

> Google Drive allows you to upload, submit, store, send and receive content. As described in the Google Terms of Service, your content remains yours. We do not claim ownership in any of your content, including any text, data, information, and files that you upload, share, or store in your Drive account. The Google Terms of Service give Google a limited purpose license to operate and improve the Google Drive services…

If Google can delete it, it's not really *your* data is it? https://blog.google/products/photos/storage-policy-update/

Almost every program you run can delete your data. Does that make it not your data?

Re: Google Drive misplaces months' worth of customer data

#99

I experienced different and in some ways more pernicious data loss with Google Drive several years ago: I was writing a novel, and Drive simply erased random paragraphs of text. Just poof, gone. I could find neither rhyme nor reason for it, either. Some had been edited in after the fact, while others were present in the original draft. All told, it equated to around 8K words over the course of the novel. Granted, you…

I paid for Google support. That way you get a human tell you to just try it again, rather than a computer.

Re: Google Drive misplaces months' worth of customer data

#100

Earlier quoted context omitted.

I wish I could go back to google drive even with the file loss issues. OneDrive appears to be a sort of different view into Sharepoint's file management system, and boy is it painful to use.

God, why are the choices so bad. I wouldn't trust Google with anything important these days. But Teams/SharePoint/OneDrive is so bad. I don't think that selfhosting is a great option for corporate, but Microsoft and Google are just shit.

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