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Zoom Fatigue Is Real, According to Brain Scans

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Re: Zoom Fatigue Is Real, According to Brain Scans

#31
post #17

What can a person do to make Zoom calls less exhausting for themselves? I would be happy to hear any tips.

I keep my camera on, but turn off my own self view. I read this recommendation on HN here just a couple weeks ago and I now do it all the time. It's less distracting and I feel less self-conscious. It also frees up more of my screen real estate for other faces. Just make sure your camera setup is good at the start of each call before turning off self view!

Re: Zoom Fatigue Is Real, According to Brain Scans

#32
post #21

I like that Teams added the option to hide your self-view. Even if you don't focus on it, just having a slightly delayed mirror copy of yourself in the corner of the screen is mildly distracting. It feels more natural talking to a group of people that doesn't include yourself.

Zoom also has this option

Re: Zoom Fatigue Is Real, According to Brain Scans

#34
post #9

Earlier quoted context omitted.

I absolutely hate calls. WFH works well when you just need to grind out something solo, but it’s awful to communicate. Personally I go in the office 1-2 days a week. If you want to talk to me, do it in person those days. If you add me to some 10 person video call. I’m just going to zone out.

I absolutely love calls, you don't have to type and you have the other person's (relatively) undivided attention. Plus cajoling, browbeating and instigating techniques work better and if called out you can put things down to 'tonal misunderstanding.' Also a lot of people these days can't truly understand written content because they don't grasp nuance and only interpret things literally. When you actually talk to the…

You know you can just have an in-person meeting. You also don't have to type and you also have the other person's undivided attention (perhaps even more so).

Re: Zoom Fatigue Is Real, According to Brain Scans

#35

We got accustomed to it, but it never stopped feeling super weird, I think, somewhere deep in our heads. A wall of faces staring at your neck is not what any real in-person thing feels like. A wall of facings looking in your eyes isn’t, either, for that matter, but the constantly-averted-gazes do add even more to the weirdness. You don’t feel so constantly watched in person, unless you’re doing a presentation. I did…

I always found the audio on phone calls awful. In addition, I cannot see who is on the call, there is no indicator who is speaking, no visual cues who is getting ready to step in. No ability to read the room because you cannot see anyone. It's just awful.

Since one of my friend groups now resides primarily online due to general diaspora, I'd say there are adaptions that make VoIP a lot better. Right off the bat, good quality VoIP calls are vastly better than phone calls, because the compression on phones combined with typically rather shitty audio equipment creates an environment where subtle tonal queues are completely absent. Discord's audio is fantastic, but so is Mumble's, a FOSS VoIP solution, so I have no idea how big companies like Microsoft can't figure it out.

Secondly, there's some etiquette rules that people eventually pick up on: Leave pauses in your speech so that people can butt in, shut up if no one's responded verbally to you in while, and understand that there is an appropriate amount of talking over each other that is acceptable.

Re: Zoom Fatigue Is Real, According to Brain Scans

#36

It's a weird notion that experiences only are real when they show up in brain scans.

Eh, it's somewhat forgivable. How on earth are you going to get a headline like "Zoom Fatigue Is Real, According to My Experience" to work? If I posted that onto HN, I'd get 100 people telling me that actually, remote is fine and just as good as in-person, if not better.

Re: Zoom Fatigue Is Real, According to Brain Scans

#37

We got accustomed to it, but it never stopped feeling super weird, I think, somewhere deep in our heads. A wall of faces staring at your neck is not what any real in-person thing feels like. A wall of facings looking in your eyes isn’t, either, for that matter, but the constantly-averted-gazes do add even more to the weirdness. You don’t feel so constantly watched in person, unless you’re doing a presentation. I did…

Two companies Ive worked for since the pandemic have never had video meetings, voice is all you get. One was entirely remote, so id never actually see my coworker’s faces and my current one is still pretty distributed but we meetup occasionally. I like it very much, I feel like one has to be more at-attention on a video call than actual in person meetings.

Re: Zoom Fatigue Is Real, According to Brain Scans

#38
post #24

The biggest thing that leads to this, I think, is bad audio. Listening to shitty scratchy laptop microphones -- or even the comparatively-excellent Apple array microphones -- is deeply fatiguing. I notice a distinct difference in energy expended when I'm on a call with people who have low/zero background noise and decent-quality microphones, and others have noted that about me (as I'm also an audio engineer in my spa…

Throwing in probabilistic latency and some occasional distortion and I think the fact that it almost works well enough some or most of the time makes it _worse_: instead of just getting used to a certain base rate of distortion like one might with a walkie-talkie or lossy landline, you end up constantly on edge, uncertain if you're going to fall out of sync and start talking over someone else, asking people to repeat things again and again-- it's punishments on a randomized reward schedule, a slot machine that deals out miscommunication that the communicating parties can't control or mitigate by changing their behavior.

I'm going to lose control and smash my macbook one of these days.

Re: Zoom Fatigue Is Real, According to Brain Scans

#39
post #20

Earlier quoted context omitted.

I feel like you need to compare a 10 person video call with a 10 person in office meeting. And of course, a hallway chat vs a 1-1 zoom call or discord exchange.

Ten person meetings have felt better for me in person. I think it's because there's more room for impromptu overlapping discussions, which Zoom doesn't support well.

This is the billion-dollar problem in VoIP. I call it the "cocktail party problem", because a cocktail party is the most extreme example. In meatspace, you're able to drift between conversations subtly queuing to the other participants in a breakout conversation that you're engaging with them, while still being able to pick up on nearby conversations which you can choose to swap to.

A multi-call system like a Discord server represents a small step, with the ability to see that conversations are happening in other calls, and maybe get a guess of what they're doing thanks to live presence, but it's far from a complete solution.

Re: Zoom Fatigue Is Real, According to Brain Scans

#40
post #20

Earlier quoted context omitted.

I feel like you need to compare a 10 person video call with a 10 person in office meeting. And of course, a hallway chat vs a 1-1 zoom call or discord exchange.

Ten person meetings have felt better for me in person. I think it's because there's more room for impromptu overlapping discussions, which Zoom doesn't support well.

Perhaps another factor is that it doesn't seem like the nine other participants are always staring towards you, personally, specifically, persistently. There are breaks and ebbs and flows, as other people talk and you can take turns as an observer from the side.
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