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Privacy is priceless, but Signal is expensive

signal.org

11–20 of 965 posts

Re: Privacy is priceless, but Signal is expensive

#11

Back in the day Signal was called TextSecure and it did everything over SMS which required no centralized infrastructure aside from the cellular networks. They transitioned to internet-based messaging to support Apple devices. It seems that decision is now a 50 million dollar per year step backwards.

TextSecure! Wow this took me back to 2011.

Re: Privacy is priceless, but Signal is expensive

#12
post #9
post #2

> Storage: $1.3 million dollars per year. > Servers: $2.9 million dollars per year. > Registration Fees: $6 million dollars per year. > Total Bandwidth: $2.8 million dollars per year. > Additional Services: $700,000 dollars per year. Signal pays more for delivering verification SMS during sign-up, than for all other infrastructure (except traffic) combined. Wow, that sounds excessive.

I really wonder why it’s so expensive to run. I always hear things about scaling but I used to run a top 500 alexia website and it was just a php app running on a mutualized offer for $5/month. Lots of manual caching though but still. My wild guess is that either the stack is not really optimal (last I heard it was java) or they do other costly things at scale (sgx?)

I guess, then the question is how real time was the website. Was it as real time as supporting, instant messaging, voice/video calls etc

Re: Privacy is priceless, but Signal is expensive

#13

Back in the day Signal was called TextSecure and it did everything over SMS which required no centralized infrastructure aside from the cellular networks. They transitioned to internet-based messaging to support Apple devices. It seems that decision is now a 50 million dollar per year step backwards.

SMS would be a complete non-starter in Europe. Many (no?) countries lack unlimited texting plans.

Re: Privacy is priceless, but Signal is expensive

#14
post #4

Earlier quoted context omitted.

is there any way they can reduce that cost?

Yeah, decouple Signal user identity from the phone number.

This will probably never happen. One of the reasons WhatsApp blew up is because using a phone number as your source of identification means there's much less friction in the signup flow. No username/password to create and your social graph is already there in your contact list.

My mom was able to get our entire extended family on Signal without my involvement, which is a testament to how easy that is.

Re: Privacy is priceless, but Signal is expensive

#15
post #12
post #9

Earlier quoted context omitted.

I really wonder why it’s so expensive to run. I always hear things about scaling but I used to run a top 500 alexia website and it was just a php app running on a mutualized offer for $5/month. Lots of manual caching though but still. My wild guess is that either the stack is not really optimal (last I heard it was java) or they do other costly things at scale (sgx?)

I guess, then the question is how real time was the website. Was it as real time as supporting, instant messaging, voice/video calls etc

Oh I forgot that signal is not just about forwarding messages. I’m wondering how much the VOIP costs.

Re: Privacy is priceless, but Signal is expensive

#17
post #9
post #2

> Storage: $1.3 million dollars per year. > Servers: $2.9 million dollars per year. > Registration Fees: $6 million dollars per year. > Total Bandwidth: $2.8 million dollars per year. > Additional Services: $700,000 dollars per year. Signal pays more for delivering verification SMS during sign-up, than for all other infrastructure (except traffic) combined. Wow, that sounds excessive.

I really wonder why it’s so expensive to run. I always hear things about scaling but I used to run a top 500 alexia website and it was just a php app running on a mutualized offer for $5/month. Lots of manual caching though but still. My wild guess is that either the stack is not really optimal (last I heard it was java) or they do other costly things at scale (sgx?)

how is that in any way comparable? it's not about java vs php

Re: Privacy is priceless, but Signal is expensive

#18

Back in the day Signal was called TextSecure and it did everything over SMS which required no centralized infrastructure aside from the cellular networks. They transitioned to internet-based messaging to support Apple devices. It seems that decision is now a 50 million dollar per year step backwards.

It's not a step backwards for me. Our organization uses signal in many situations where SMS isn't an option. When I land in a new country it is normal for my cell/SMS not to work. But I can hop on some local wifi and get signal messages. We had a widespread cell outage in my area last year. Signal not being on cell/SMS meant that I could still communicate with family without need of cell towers. This is a big step forwards imho.

Re: Privacy is priceless, but Signal is expensive

#19
I've loved Signal. It's been the only consistent way I've been able to send and receive high-quality pictures and videos at all. It's been the only way I've been reliably able to send texts when I'm in an area with poor reception, which is frequent.

The privacy is nice and it's been simple and easy to use.

I hope they stick around. Everyone likes to bash more privacy oriented companies if they aren't absolutely 100% perfect in every single way, but IMO perfect is the enemy of good and Signal has been very good.

The hardest part has been convincing people to use it, and if I have to get people to jump to another one it'll all just fall apart.

Re: Privacy is priceless, but Signal is expensive

#20
post #14
post #4

Earlier quoted context omitted.

Yeah, decouple Signal user identity from the phone number.

This will probably never happen. One of the reasons WhatsApp blew up is because using a phone number as your source of identification means there's much less friction in the signup flow. No username/password to create and your social graph is already there in your contact list. My mom was able to get our entire extended family on Signal without my involvement, which is a testament to how easy that is.

They're already working on it: https://www.bleepingcomputer.com/news/software/signal-tests-...

Not whether that's a good idea is more debatable; you're not wrong about discoverability.

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