181–190 of 247 posts
Same in Germany. So many broken chargers for weeks. Read through the article, but I still don't know why so many are broken and stay broken, it says "So what was wrong with these particular machines? It could be one of many things—a broken part, a power issue, a defective connector." I don't need an article to answer why are chargers broken if the answer is "Could be one of many things, ...". Why are gasoline station…
The payment thing just boggles my mind. I've been paying at card readers at a gas pump for 20 years now and exactly once did it not work. It's the one thing that has been completely solved in industry, and it doesn't work with EVs.
It is solved by Tesla... You just drive up to a supercharger and plug in. No apps nothing.
Same in Germany. So many broken chargers for weeks. Read through the article, but I still don't know why so many are broken and stay broken, it says "So what was wrong with these particular machines? It could be one of many things—a broken part, a power issue, a defective connector." I don't need an article to answer why are chargers broken if the answer is "Could be one of many things, ...". Why are gasoline station…
Gas stations have attendants. When payment doesn’t work, a person can go tell someone and still pay. When a pump has an issue it can be switch off when it first happens. If it’s an easy fix, it can be done right there. If it’s not an easy fix they can schedule a repair. These charging stations were built with a business model of set-it-and-forget-it. This doesn’t work. It should have been obvious this wouldn’t work,…
Except it does work for Tesla chargers. I never had any issues when using superchargers. But connect to a fast charging station operated by one of the other vendors - payment doesn't work, it's out of order, handshake issues.
I have no other explanation except the hardware and software are low quality.
Earlier quoted context omitted.
In Germany and Austria many gas stations do not have attendants... (Avanti, Turmöl, etc.) I have never once experienced an issue with these in my entire life.
To be fair, this technology is probably simpler and way more mature than EV.
Earlier quoted context omitted.
Also the average gas payment is about 10x larger than what charging an EV costs around here. So the amount of money "lost" on credit card fees and whatever the actual physical device costs to operate is relatively a lot bigger. VS an app, where you keep almost 100% of the money AND can track your users better.
Just set a minimum limit on the charge amount for the fee overhead to be acceptble. Why an app? Just pay with a card or NFC. If I have to install an app it's a no go. Funds "lost" in multiple apps, unable to be redeemed, tracking etc.
I had a Chargepoint key fob for a while, which was also always with the car, but it eventually broke and a replacement was chargeable to me, so I chose not to buy it, as I already had the app.
The app isn’t required, but I prefer it.
Earlier quoted context omitted.
Also the average gas payment is about 10x larger than what charging an EV costs around here. So the amount of money "lost" on credit card fees and whatever the actual physical device costs to operate is relatively a lot bigger. VS an app, where you keep almost 100% of the money AND can track your users better.
Just set a minimum limit on the charge amount for the fee overhead to be acceptble. Why an app? Just pay with a card or NFC. If I have to install an app it's a no go. Funds "lost" in multiple apps, unable to be redeemed, tracking etc.
There are services that try to combine all that data into a single application (or even the car's infotainment), but every one of those sucks to a different degree.
Earlier quoted context omitted.
Gas stations have attendants. When payment doesn’t work, a person can go tell someone and still pay. When a pump has an issue it can be switch off when it first happens. If it’s an easy fix, it can be done right there. If it’s not an easy fix they can schedule a repair. These charging stations were built with a business model of set-it-and-forget-it. This doesn’t work. It should have been obvious this wouldn’t work,…
> These charging stations were built with a business model of set-it-and-forget-it. This doesn’t work. Except it does work for Tesla chargers. I never had any issues when using superchargers. But connect to a fast charging station operated by one of the other vendors - payment doesn't work, it's out of order, handshake issues. I have no other explanation except the hardware and software are low quality.
Earlier quoted context omitted.
Just set a minimum limit on the charge amount for the fee overhead to be acceptble. Why an app? Just pay with a card or NFC. If I have to install an app it's a no go. Funds "lost" in multiple apps, unable to be redeemed, tracking etc.
I use RFID/NFC tags 99% of the time, but I still need the app if I want real-time information whether a charger is online and available anyway. There are services that try to combine all that data into a single application (or even the car's infotainment), but every one of those sucks to a different degree.