The reason I think users don't mind Apple's control of their devices is that the reality is that users don't control devices, programmers do. Also, security requires constant updates and updates cost money, so it's not realistic to use a device for a decade, because you won't have security updates from any company at that point. Apple has better updates over time, which is reflected in it's higher resale values. So o…
Security doesn't require constant updates if the software they shipped didn't have bugs in the first place. These updates are just fixing faults in software that I've already paid for. Similarly, if I buy a car that made have the airbags explode for no reason, the car is recalled and the airbags are replaced for free.