101–110 of 186 posts
Yesterday I had lunch at a Shake Shack. Humans don't take orders there any more; you place your order at a self-serve touchscreen kiosk. As I finished placing my order, I was prompted to leave a tip; 10% was the default and you had to press a button to change it. Who am I tipping, exactly? The kiosk? Myself? No one had even made eye contact with me up to this point. I have ordered fast food from a computer. When I ha…
> Who am I tipping, exactly? The staff who make pretty crap money to do a pretty thankless job who opened the restaurant, kept it clean + stocked, kept the bathrooms cleaned, make the order, serve the order, help you if something is wrong, help keep condiments/drink machines working, etc. I agree with this logic we should always tip everybody we interact with $1 and that isn't the standard. It's a weird thing. Tippin…
https://www.cnn.com/2023/11/05/homes/nar-verdict-real-estate...
Everyone on here is complaining about the tips, but I don’t see a way to break tipping culture. Are we going to keep ratcheting up tip percentages forever or is there a solution?
Making a restaurant tip free isn't enough. They need to give staff a fixed percentage of the menu price and make it known.
If specific to restaurants, why?
Earlier quoted context omitted.
> Who am I tipping, exactly? The staff who make pretty crap money to do a pretty thankless job who opened the restaurant, kept it clean + stocked, kept the bathrooms cleaned, make the order, serve the order, help you if something is wrong, help keep condiments/drink machines working, etc. I agree with this logic we should always tip everybody we interact with $1 and that isn't the standard. It's a weird thing. Tippin…
I don't agree with this way of looking at things. It isn't a thankless job; they're getting paid. It's a different argument if they're not getting paid enough, but it seems backwards to pass on the responsibility of properly compensating them to the customer. The customer should pay for the product. The employees should be paid by the employer. This whole tipping nonsense has been exacerbated by the move to POS syste…
What experience do you have working this kind of job / interfacing with people who work these kinds of jobs?
More often than not in my experience, they are extremely miserable/unhappy (probably as a result of making less than $40k/yr). They don't have the skillsets/education/opportunities to get ahead. Customers constantly yell at them.
Telling them "be happy for what you have/how much you make" is sort of kind of like... not well received?
> It's a different argument if they're not getting paid enough
There's no easy solution. Most businesses run on like a 10-30% net margin if not lower. Payroll is a fixed portion of that.
We already have an "inflation" problem and giving everybody $5/hr raises isn't going to fix anything.
It can sound controversial, but can we please stop with tipping altogether? Leaving aside for a second the fact that now tipping is basically asked everywhere (even at automated machines) - as an European I consider it an extremely stupid trend. If you're "forced" to tip, then it's not a tip anymore. The concept of tipping, at least in Switzerland, has always been to show gratitude for an *exceptional* service. I tot…
In New Zealand pre-covid the restaurant industry were subtly trying to introduce tipping especially in places American tourists visited. I remember seeing an 85+ year old kiwi shaken down by a very pushy waiter. When tourism ended during covid it seemed to be rolled back. But once again cruise ships are rolling into our ports I expect to see it pushed again. Kiwis are quite resistant to the idea. When staff are frien…
Earlier quoted context omitted.
> It can sound controversial, but can we please stop with tipping altogether? Yes, I'm all for it. But it would easier to do during times in which service workers aren't just barely scrapping by, and had more negotiating power.
This is a big misconception - servers make way more with tips. Here's a reddit thread [0] to give you some perspective. They're absolutely right, why would they take minimum wage when they can make 50-60/hr. https://www.reddit.com/r/Serverlife/comments/14fl21y/servers...
So, if we stop with the tipping culture and the menu items prices increase, the problem would be solved also for the cooks that will finally make more.
Yesterday I had lunch at a Shake Shack. Humans don't take orders there any more; you place your order at a self-serve touchscreen kiosk. As I finished placing my order, I was prompted to leave a tip; 10% was the default and you had to press a button to change it. Who am I tipping, exactly? The kiosk? Myself? No one had even made eye contact with me up to this point. I have ordered fast food from a computer. When I ha…
> Who am I tipping, exactly? The staff who make pretty crap money to do a pretty thankless job who opened the restaurant, kept it clean + stocked, kept the bathrooms cleaned, make the order, serve the order, help you if something is wrong, help keep condiments/drink machines working, etc. I agree with this logic we should always tip everybody we interact with $1 and that isn't the standard. It's a weird thing. Tippin…
Earlier quoted context omitted.
For this one the easiest solution is to always tip 0% in the app, and tip in cash directly. This is the only way to be sure that the money you're tipping are going directly to the rider.
My understanding is that orders get picked by drivers somewhat based on tip amount.
If they do it before, then I agree with you, it's totally stupid
Earlier quoted context omitted.
Don't worry, you will stop feeling bad about it after it happens a few more times. You haven't done anything wrong.
but the fear of them spitting in the food will always still be there
The most we would do is serve you slower if you're being a jerk.
I can't speak for every food service worker, but most FOH are too busy/indifferent to really care.