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Chamberlain blocks smart garage door opener from working with smart homes

arstechnica.com

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Re: Chamberlain blocks smart garage door opener from working with smart homes

#121
post #118

Knowing someone involved with the Chamberlain technology stack, it sounds like certain users had reverse engineered the API and suddenly caused a DDOS on the Chamberlain cloud with their requests. This is a cloud service with real costs. Chamberlain has a responsibility to maintain access for its users. I can’t speak for Chamberlain, but this reaction seems reasonable.

The usual answer to a DDoS from some users is to add rate limiting, not “remove the service”

Re: Chamberlain blocks smart garage door opener from working with smart homes

#122

Earlier quoted context omitted.

I don't think Richard Stallman missed that point at all.

The dude started the whole FSF movement because he wanted better printer drivers. As you may notice, forty years have passed and the printer drivers are still shitty, and still proprietary. So while his opinions about the goals may be interesting, his opinions on the means can be safely disregarded IMO.

Printer drivers or firmware? Because the drivers are generally whatever CUPS works with, and are perfectly fine.

Re: Chamberlain blocks smart garage door opener from working with smart homes

#123

Earlier quoted context omitted.

> A company is by definition... company: noun kʌm.pə.ni an organization that sells goods or services in order to make money: - OED

The definition that matters is not the OED, but the laws that govern companies.

B-corp's are companies that don't just exist to serve shareholders.

You had a valid point that most companies are structured in that way, but not all.

Re: Chamberlain blocks smart garage door opener from working with smart homes

#125

"unauthorized users". They are authorized if they are trying to control their own garage door. The company I work for has a policy where we don't block third party clients, as long as they use a uniquely identifiable user agent and API key that we provide to them. That way we can easily monitor if they're calling endpoints excessively and make sure that our alarms don't go off when they did something wrong, but still…

I just connected my garage door opener to Home Assistant by taking apart the remote and wiring the button to a Zigbee relay. They can't stop me, no part of this is connected to their cloud. In any case, smart home stuff should never rely on the cloud.

https://i.imgur.com/lNOXdhe.jpg

Re: Chamberlain blocks smart garage door opener from working with smart homes

#126
Anyone know of something like the ratgdo, but for motorized swing gates (like DoorKing)? I'd love to check the status as well as actuate open/close, but some of the "upgrade" quotes I've seen are $5k USD. It seems like I should be able to get this thing integrated with either WiFi or Z-wave...

Re: Chamberlain blocks smart garage door opener from working with smart homes

#127
post #118

Knowing someone involved with the Chamberlain technology stack, it sounds like certain users had reverse engineered the API and suddenly caused a DDOS on the Chamberlain cloud with their requests. This is a cloud service with real costs. Chamberlain has a responsibility to maintain access for its users. I can’t speak for Chamberlain, but this reaction seems reasonable.

Sure, it's reasonable to stop unauthorized apps from DDOSing your service.

But is it reasonable to need to make a request to their cloud service to open a door right in front of you?

Re: Chamberlain blocks smart garage door opener from working with smart homes

#128
post #5

> Ah, now it makes sense. Your garage door opener app isn't here only to open your garage door; it's here to display ads and upsell you on services. > "I clicked door open/close event and it popped up the video storage subscription dialog to ask me to subscribe," I mean... who, while waiting to get into or out of garage, sitting in the car or soon to be sitting in the car clicks on ads to buy something? Wouldn't conv…

Reminds me of news articles about some local crime, new COVID strain, accident, or other emergency and it pops up asking me to subscribe to read further before I have even had a chance to read 3 sentences.

No thanks, I'm looking for information for my own safety ASAP, not your "quality journalism".

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