Knowing someone involved with the Chamberlain technology stack, it sounds like certain users had reverse engineered the API and suddenly caused a DDOS on the Chamberlain cloud with their requests. This is a cloud service with real costs. Chamberlain has a responsibility to maintain access for its users. I can’t speak for Chamberlain, but this reaction seems reasonable.
Chamberlain blocks smart garage door opener from working with smart homes
121–130 of 191 posts
Re: Chamberlain blocks smart garage door opener from working with smart homes
#122Earlier quoted context omitted.
I don't think Richard Stallman missed that point at all.
The dude started the whole FSF movement because he wanted better printer drivers. As you may notice, forty years have passed and the printer drivers are still shitty, and still proprietary. So while his opinions about the goals may be interesting, his opinions on the means can be safely disregarded IMO.
Re: Chamberlain blocks smart garage door opener from working with smart homes
#123Earlier quoted context omitted.
> A company is by definition... company: noun kʌm.pə.ni an organization that sells goods or services in order to make money: - OED
The definition that matters is not the OED, but the laws that govern companies.
You had a valid point that most companies are structured in that way, but not all.
Re: Chamberlain blocks smart garage door opener from working with smart homes
#124Re: Chamberlain blocks smart garage door opener from working with smart homes
#125"unauthorized users". They are authorized if they are trying to control their own garage door. The company I work for has a policy where we don't block third party clients, as long as they use a uniquely identifiable user agent and API key that we provide to them. That way we can easily monitor if they're calling endpoints excessively and make sure that our alarms don't go off when they did something wrong, but still…
Re: Chamberlain blocks smart garage door opener from working with smart homes
#126Re: Chamberlain blocks smart garage door opener from working with smart homes
#127Knowing someone involved with the Chamberlain technology stack, it sounds like certain users had reverse engineered the API and suddenly caused a DDOS on the Chamberlain cloud with their requests. This is a cloud service with real costs. Chamberlain has a responsibility to maintain access for its users. I can’t speak for Chamberlain, but this reaction seems reasonable.
But is it reasonable to need to make a request to their cloud service to open a door right in front of you?
Re: Chamberlain blocks smart garage door opener from working with smart homes
#128> Ah, now it makes sense. Your garage door opener app isn't here only to open your garage door; it's here to display ads and upsell you on services. > "I clicked door open/close event and it popped up the video storage subscription dialog to ask me to subscribe," I mean... who, while waiting to get into or out of garage, sitting in the car or soon to be sitting in the car clicks on ads to buy something? Wouldn't conv…
No thanks, I'm looking for information for my own safety ASAP, not your "quality journalism".
Re: Chamberlain blocks smart garage door opener from working with smart homes
#129How do they block access? I always wondered how these types of things get implemented.