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Chamberlain blocks smart garage door opener from working with smart homes

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Re: Chamberlain blocks smart garage door opener from working with smart homes

#61
post #35

I don't know the industry well but I always wondered why it was not ripe for a solid entrant to come in and easily scoop up at least some of the market. I think there is only 2 companies now that control most of the American market. Chamberlain and Overhead Door Company (owned by a Japanese door company). I think I have mostly had Chamberlain brands and of course the door itself always works but the tech behind is ha…

> Chamberlain and Overhead Door Company (owned by a Japanese door company).

Sidenote but in Europe many architects pick Hörmann:

https://en.wikipedia.org/wiki/H%C3%B6rmann

I've got this both here (apartment in a building) and in another country at my vacation house. I've even got the same remote control in both (EU) countries.

They've got their own home automation system too but I'm not using it. I know there are people just opening the box containing the motor and screwing (no need to solder AIUI) some open home-automation thinggamagic into them.

They're compatible with cars having "homelink" too (buttons in your car which you can configure to act as this or that remote control).

> it had a battery backup

Oh that is sweet for...

I remember the "fun" of having electricity down (black out in the entire rural area) and needing to hurry up to go pick my kid at school... I wasn't familiar with garage doors openers and black out meant no WiFi and no 4G (black out was obviously affecting 4G too: don't know why but everytime we had that black out, we'd have no 4G either). Anyway I ended up removing a safety wire on the garage door, to then remove a bolt, then used a rope and a pulley of sort to create leverage to be able to lift up the wide sectional door.

There probably was a simple way but I was in a hurry.

Fixing the mess was fun too: it involved watching YouTube vids and talking with my brother on the phone (he's familiar with these) to understand how to "clip" the motor again on the belt (or whatever that is called) and how to have the door close at the correct spot (at first there was a big gap!).

Re: Chamberlain blocks smart garage door opener from working with smart homes

#62
post #57

Earlier quoted context omitted.

I wish this door opener from Ryobi had caught on. Thought it was a great idea. https://www.homeconstructionimprovement.com/ryobi-launches-l...

I have one of those and trust me, you do not want it. I was excited about it when we bought the house, but: 1. The remote control range is terrible. Both of our remotes regularly fail to operate the door from less than a car length in to the driveway, through a normal garage door in a normal wood framed home, even with fresh batteries. 2. EVERY control accessory is proprietary, even the wall button. Our house came wi…

Yikes. Well, I feel better now. Guess that's why they discontinued it.

Re: Chamberlain blocks smart garage door opener from working with smart homes

#63
post #48

They never technically allowed it in the first place. Homebridge and Home Assistant used a popular Python library that reverse-engineered the MyQ API from the Android app. Many companies couldn't care less until abuse ramps up, but given that Chamberlain (Blackstone-owned) has gone into rent-seeking mode all of a sudden, they decided to turn the Cloudflare Super Bot Fight stuff way the hell up on their OIDC token exc…

>They never technically allowed it in the first place.

You own the device, they can fuck off with "allowed".

Re: Chamberlain blocks smart garage door opener from working with smart homes

#65
Used to work for the IoT platform that powered Chamberlain devices. Name was Arrayent. Exit seemed unsuccessful: sold to a competitor. Wouldn't be surprised if the Arrayent stack still powering Chamberlain IoT stuff. We actually respected Chamberlain a fair bit: wrote the check that started our biz and had a technically capable engineering team. They def do have a monopoly on the garage door market: maybe this a good differentiator for an upstart HW startup competitor?

P.S. the phrase "the S in IoT stands for security" was def true in our case

https://web.archive.org/web/20150205230218/http://arrayent.c...

Re: Chamberlain blocks smart garage door opener from working with smart homes

#67

Being subjected to banner ads in the app you're forced to use to interact with your garage door is only a few steps away from "watch this 30 second video before we open your door, or subscribe to MyQ+ for $49/yr for an ad-free experience!"

I am not sure anyone is being forced to use an app, I imagine the door opens just fine with a clicker and with the button in the car. The problem is with the integration with other "smart" systems, I imagine.

Re: Chamberlain blocks smart garage door opener from working with smart homes

#68

"unauthorized users". They are authorized if they are trying to control their own garage door. The company I work for has a policy where we don't block third party clients, as long as they use a uniquely identifiable user agent and API key that we provide to them. That way we can easily monitor if they're calling endpoints excessively and make sure that our alarms don't go off when they did something wrong, but still…

> The company I work for has a policy.. [lists some sound policies]

Just a blind guess but is your company free of control by shareholders, venture capitalists and private equity?

Re: Chamberlain blocks smart garage door opener from working with smart homes

#69
post #48

They never technically allowed it in the first place. Homebridge and Home Assistant used a popular Python library that reverse-engineered the MyQ API from the Android app. Many companies couldn't care less until abuse ramps up, but given that Chamberlain (Blackstone-owned) has gone into rent-seeking mode all of a sudden, they decided to turn the Cloudflare Super Bot Fight stuff way the hell up on their OIDC token exc…

>They never technically allowed it in the first place. You own the device, they can fuck off with "allowed".

The way I understand it, is you (for some inexplicable reason, probably being overwhelmed by marketing lies) bought a device that doesn’t do much, but that the company gives you an option to use sometimes in some way, maybe.

Re: Chamberlain blocks smart garage door opener from working with smart homes

#70

"unauthorized users". They are authorized if they are trying to control their own garage door. The company I work for has a policy where we don't block third party clients, as long as they use a uniquely identifiable user agent and API key that we provide to them. That way we can easily monitor if they're calling endpoints excessively and make sure that our alarms don't go off when they did something wrong, but still…

> The company I work for has a policy.. [lists some sound policies] Just a blind guess but is your company free of control by shareholders, venture capitalists and private equity?

> is your company free of control by shareholders

A company is by definition controlled by its shareholders.

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