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Home Assistant blocked from integrating with Garage Door opener API

home-assistant.io

31–40 of 655 posts

Re: Home Assistant blocked from integrating with Garage Door opener API

#31
post #15

Based on my local big box store and garage installer availability, Chamberlain has a de facto monopoly. They also pulled the rug out from under customers: that behavior had been in Home Assistant since 2017, and it's their own recent changes that caused the alleged "DDoS". They say it's to promote official products, but the company previously had a local hub that didn't require their cloud service and discontinued it…

[deleted]

Re: Home Assistant blocked from integrating with Garage Door opener API

#32
post #25
post #7

From company statement: > Our customers rely on us to make access simple without sacrificing quality and reliability. Unauthorized app integrations, stemming from only 0.2% of myQ users, previously accounted for more than half of the traffic to and from the myQ system, and at times constituted a substantial DDOS event that consumed high quantities of resources. Yeah, that sounds plausible, because: - Home Assistant u…

The problem is that these require some kind of server. Get one that just talks to HA over your local network. Why in the hell does a garage door opener need a server? Oh, data collection. And subscriptions. Nothing for the user. I avoid any home automation thing that has any cloud backing that's not strictly optional. It's a strong anti-feature. In home stuff cloud means it won't work when the Internet is down, it sp…

You can access the device when you're away from home if it's internet connected. Of course, the server doesn't need to be doing much besides proxying connections.

Re: Home Assistant blocked from integrating with Garage Door opener API

#33

I use Home Assistant and have this openner. My installer recommeneded it because he’s had happy customers like me who use home automation. I can tell you that I a) will never recommend or buy the brand again, and b) have already complained to my installer about his recommendation of this line (and he is moving to another brand). I wish ratgdo a ton of success and have several on order.

On top of the lack of integration support, the MyQ app used to open garage doors is full of advertisements. It's ridiculous. I regret buying their products.

Re: Home Assistant blocked from integrating with Garage Door opener API

#34
post #11
post #9

If you buy a device that relies on a server connection for functioning, you might legally own it, but it essentially is 'on loan' by the company. Well, you could always strip it for copper, I guess...

Devices that rely on cloud infrastructure should be required to carry an expiration date right on the box. "This item guaranteed to receive support until XX/XX/XX"

There are lots of devices these days that rely on cloud infrastructure, like Apple devices, Teslas. Its becoming more devices.

The same for software. Even Microsoft is going fully Cloud. Just had problems to activate my MS Office for Mac Business 2019, which I bought in physical. They now require on @outlook.com email address to be able to activate. Otherwise I can't use my "box" software.

Re: Home Assistant blocked from integrating with Garage Door opener API

#35
post #32
post #25

Earlier quoted context omitted.

The problem is that these require some kind of server. Get one that just talks to HA over your local network. Why in the hell does a garage door opener need a server? Oh, data collection. And subscriptions. Nothing for the user. I avoid any home automation thing that has any cloud backing that's not strictly optional. It's a strong anti-feature. In home stuff cloud means it won't work when the Internet is down, it sp…

You can access the device when you're away from home if it's internet connected. Of course, the server doesn't need to be doing much besides proxying connections.

And of course, you can easily run a VPN/Tailscale/ZeroTier/whatever to achieve the same without the downsides.

Re: Home Assistant blocked from integrating with Garage Door opener API

#36

Earlier quoted context omitted.

I prefer to have an e-waste law that says that if you stop maintaining the service, you have to open-source it :)

Unfortunately, this is just wishful thinking. Take an example where a company is going under. If such a law existed, it would be unenforceable as the company does not have the resources and know-how how to do such a thing. After they file for bankrupcy, there is no point in punishing them.

Software escrow processes could (partially) solve this, at an upfront cost for every company developing and selling such a device (meaning, at a price that will ultimately be paid by consumers).

Re: Home Assistant blocked from integrating with Garage Door opener API

#37
post #7

From company statement: > Our customers rely on us to make access simple without sacrificing quality and reliability. Unauthorized app integrations, stemming from only 0.2% of myQ users, previously accounted for more than half of the traffic to and from the myQ system, and at times constituted a substantial DDOS event that consumed high quantities of resources. Yeah, that sounds plausible, because: - Home Assistant u…

> - Home Assistant users are power users, thus more likely to actually use the devices in question;

>50% traffic from 0.2% of the users is far too big of a discrepancy to just explain it away with powerusers. Customers too have to follow a fair level of usage.

> designed to discourage effective use (while maximizing data collection).

What valuable data can they collect, if nobody is using it?

Re: Home Assistant blocked from integrating with Garage Door opener API

#38
post #18
post #11

Earlier quoted context omitted.

Devices that rely on cloud infrastructure should be required to carry an expiration date right on the box. "This item guaranteed to receive support until XX/XX/XX"

The cloud is some one else’s computers and internet. That internet connection for cloud services for smart gear always costs someone. Smart home devices that can’t be locally hosted or easily made to be locally hosted should be avoided. There’s no reason a light switch that normally works for 10-20 years will only work for 2-5 due to cloud connectivity. Luckily for the time being a lot of the providers can be reflash…

Agree with you overall, while adding a note that light switches normally work for far, far longer than 20 years.

Re: Home Assistant blocked from integrating with Garage Door opener API

#40
post #11

Earlier quoted context omitted.

Devices that rely on cloud infrastructure should be required to carry an expiration date right on the box. "This item guaranteed to receive support until XX/XX/XX"

I prefer to have an e-waste law that says that if you stop maintaining the service, you have to open-source it :)

That will only work for the code the company owns herself. But they can't open source code they licensed themselves, which means they can easily cheat the law by outsourcing their code.
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