> easy to confuse physical presence with productivity Early in my career I worked for the US division of a giant Japanese company. On the occasions that executives from Japan would come visit, we were expected to periodically stop working (programming) and carry papers to and from other cubicles and manager offices. This apparently gave the impression that we were working very hard, when of course it was really makin…
Maybe management knew you were faking and it’s the thought that counts?
In Japan, it's not about doing things in the most efficient way. It's about being on the same page as everyone else. The mindset is that even if this way is less efficient, if everyone does it the exact same way every time, you can guarantee quality and consistency. Hard work is also held in high regard even if it's dumb work, because you're signaling to everyone that you're a team player-- as opposed to a rockstar who wants all the credit and recognition.
The upsides to this are what Japan is famous for-- quality and consistency. It's why the train is always on time and the convenience store is always around the corner. The downside is that you're often punished for innovating or thinking on your feet. I personally think this is why Japan is famous for quality products rather than innovative ones.