Earlier quoted context omitted.
They are yes but that doesn't justify taking it out on their employees. They're just in the same boat as we are. And with airlines like Ryanair, when you want something just pay for it. Seat selection, carryon etc. It's still cheaper than a traditional airline. When you follow their rules you won't have issues.
The amount of people (willfully?) trying to haggle with Ryanair is probably the most detrimental to their experience. My latest flight about 40% (yes, I’m counting) of the waits were for people discussing non-booked preferences (suitcases, seats, priority). They should accept any customer wish (except seating) and charge afterwards. That would be great. “Oh here we see you had a overhead and stood in the priority lan…
Sounds like that would cause more rage.