Earlier quoted context omitted.
We were able to fix it up with some automation in a couple days. Critically, still running visually on her machine, and with internal resources for lifecycle support if the process changes.
Do you have any guess how long it will take to break even? Presumably you charged some amount to spend a few days automating it and hopefully it frees her up to do something more valuable for the company. Sometimes the reason things aren't automated is because there isn't anything more valuable for that person to do so automation doesn't have a positive return on investment.
> because there isn't anything more valuable for that person to do
I've seen an interesting shift post-COVID where (remaining) ops workers are often more coordinators of / responsible for their area of responsibility.
Which is a distinction because in that sort of job, not having Task X leads directing into finding something else you can be doing to improve your area.