Just one more data point to add. I manage a business with 50 physical locations in a Nordic country in Google. These are the business locations that appear in Google Maps. I constantly have similar issues to get our Google Business profiles approved due to "Live animals". It's a simple word filter they just cannot get fixed. It's a constant headache. I get it fixed every time by requesting a manual review. It's work for me and work for them.
I've noticed that Meta offers much better support than Google. They have excellent tech support, at least for higher ad spend tiers. I feel like talking to a human, who seems to care. I think they assign us based on ad spend to more knowledgeable teams. From Google I've never heard a peep from a competent person.