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Ask HN: How to be a manager? Any good sources for learning how to delegate?

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Re: Ask HN: How to be a manager? Any good sources for learning how to delegate?

#61
Peopleware is excellent. I've given out half a dozen copies at this point. https://bookshop.org/p/books/peopleware-productive-projects-...

The biggest thing you need to do is change your mindset. It doesn't matter what you get done, it matters what your team gets done.

This doesn't need to be all that hard. Give a person a problem that needs taking care of, make sure they have whatever they need to get shit done, and let them go do it.

Two other notes, just because I strongly suspect you're going to run into them:

1. Onboarding is hard work. It takes time. You're not going to be able to delegate everything on day one. Start with one thing, then add another, then the next. In some cases, the only way to ensure someone has enough context it take the problem over is to pair on it for a while. This is time consuming, but its an investment.

2. Being a solo dev for a long time, you might have strong opinions about the right way to do things. Your team isn't going to want to do everything your way and can't read your mind. This is a good thing, the team's collective brain just got bigger. Embrace it.

I've also found just being human goes a shockingly long way. If you're honest, share information, and treat people with respect, it turns out they'll like working for you. This really shouldn't be a surprise, but the bar is quite low.

Re: Ask HN: How to be a manager? Any good sources for learning how to delegate?

#62
post #60

Being an awesome manager is not about delegating, it's a about * Creating the right environment for teams to do their best (See book Leading Teams below). * Being skillful at challenging pre-conceptions. * Coaching people and teams to work in the most effective way. * Communicate, communicate, communicate. * Hiring people who are smarter than you. * And, a difficult one, having honest 1-to-1 with people when they are…

Forgive my ignorance, but how can you possibly coach managers/leaders about leading people when you're neither a manger or even like managing people!? That's like a nun trying to be a sex therapist.

It's a good question!

Coaching is about helping people find their own answers. One needs to know about a topic when giving specific advice / guidance.

Having said that, for me building technology has 2 challenges: people and technology. Initially in my career I focused on the technical aspects of it (clean code, good design & architecture, etc) and later found the people challenge is a lot harder than the tech. I learn by researching topics so I read quite a lot about teams, management and lean. Then I pieced together what good and bad managers did and how that related to what I had read.

From my experience most managers (and product managers, engineers, etc) perform their work in the same way they learned from other people while doing their job and rarely do any research or go to the source to learn how to be good at what they do. They might be sent to a 2-5 days course on how to manage, but that's it. The knowledge they have is often from 2nd+ hand, and very diluted. If you fancy doing an experiment, grab a couple of managers and ask them what mix of managerial theory or practice they follow. Ask for names of authors and thought leaders. Ask for any book they have read in the last 6 months about good management. There's a big chance you won't get anything or something very fluffy. What I found is that one doesn't need to know a lot in order to make an impact, and going to the sources helps a lot.

About a nun being a sex therapist, I do know a few Buddhist monks and nuns who joke about how much relationship advice they are asked when they never had a romantic relationship or when they weren't very successful at them before being ordained.

Re: Ask HN: How to be a manager? Any good sources for learning how to delegate?

#65
A book I think is crucial is Creativity, Inc. (the Pixar book). The most important piece of its perspective, I think, is the idea that managers can screw things up in a bajillion ways, and that it takes consistent work and focus to create an environment where people WANT to bring up problems, WANT to bring in ideas, and WANT to do their best work.

Another valuable book is Moral Mazes -- it's a tough read, but the takeaway is that managers are almost universally insecure, like INSANELY insecure, because they don't really produce something tangible, they produce the feeling of stability and predictably and (most important) loyalty in THEIR managers, and how the heck do you measure that? They're always one misunderstanding or failure to anticipate a problem or to quell some fussing away from being fired, or shut out of promotion. They exist in a terrifying state of status uncertainty. If they're not careful -- like REALLY, REALLY, affirmatively, pro-actively careful -- they'll create an environment where the people under them, who have front-line knowledge to bring, will suppress problems and avoid difficult conversations because they'll know how upset their manager will get. This can be incredibly costly. A good manager has to be brave, not just for themselves, but for those under them who need bravery to speak up. And that manager needs to go to bat every single time someone under them is right -- even if it costs the manager their job.

Of course, few managers understand this advice or have the slightest spine to stand up for what they (internally think they) believe in. It's much more common to find managers who deal with "the wrong person" under them having a good point (and feeling embarassed, or worried that a superior will feel embarassed) by covering for it by getting angry.

Re: Ask HN: How to be a manager? Any good sources for learning how to delegate?

#66
Managing people requires that you are emotionally mature.

My view is that you are basically a parent. You coach, guide and set boundaries all while keeping your and your co-workers dignity.

Regarding sources, I like the US army’s handbook on leadership (FM 6-22). It short and on point.

Re: Ask HN: How to be a manager? Any good sources for learning how to delegate?

#67
Below is a link to a list of Youtube videos you can watch on leadership/management. If you go through them all, you'll pretty much know all that there is to know in theory - all that's left is to put them into practice. https://share.justbeepit.com/screenshot/647f77b9b37c52001425...

I hope this helps!

P.S. Aside from the videos, some of these videos were speeches given by thought leaders on the topic who have written books you may be interested to also check out.

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