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Ask HN: How to be a manager? Any good sources for learning how to delegate?

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Re: Ask HN: How to be a manager? Any good sources for learning how to delegate?

#11
First and foremost, have your team's best interest in mind. If nothing else, it will help you see things from their perspective. Especially when it's your business, you will have a tendency to subconsciously expect that they are as committed to it as you are, and that's the farthest thing from the truth.

Delegation: be sure that the person you're delegating to can actually handle the task, wants to handle the task, and that you are really OK with them taking on the task. Don't "delegate and hover." Delegate and leave them alone until whatever time you've asked for feedback on how it's going.

In general think of being an manager as always being concerned with how you can best make your team successful. The comment from /u/ws66 that "you now work for them" is very insightful.

Re: Ask HN: How to be a manager? Any good sources for learning how to delegate?

#12
Going from sole principal to having a staff is a unique transition compared to the typical “engineer to first level manager” so not all advice is going to work.

Here is one approach. Not perfect, and there are obviously going to be cases where it doesn’t apply. All models are wrong, some are useful.

A good metric for delegation in your case is “How much work am I doing that could plausibly be done by someone else?” Let’s call that value X, and the ideal value is zero.

Ex: you are the only one who can make strategic decisions for your company. You are not the only one who can send a promotional email.

Your process as a manager should be to systematically lower X over time. Reasons X is nonzero include but are not limited to:

- New staff need training to learn how the org etc works. This should be temporary but unavoidable, and explains why you feel like they are making more work for you.

- Staff need to upskill to take more off your plate. This means either you pay for training or train them yourself. Short term loss for long term gain.

- You have not hired the right kind of staff for the workload you face. Maybe you hired an engineer, but on balance you should have hired an accountant since that actually takes up more of your time.

- There is more work than can be handled by staff. This is an urgent problem that you need to resolve. If you burnout staff you end-up in a death spiral of turnover. The solution might be to replace inefficient processes/systems/practices, reduce work through trimming features/customers/whatever, or hire to handle growth.

Re: Ask HN: How to be a manager? Any good sources for learning how to delegate?

#13
One of the best training sources I had as a manager of technical people for 30+ years was something called “Situational Leadership". The concept is that there is no sigle way to manage people. That you would manage someone with low shills and high motivation differently than someone with high skills and low motivation. The main thing I learned over the years that helped me be a good manager was empowerment. Empowering people provides a sense of ownership while instilling trust.

Re: Ask HN: How to be a manager? Any good sources for learning how to delegate?

#14
I respect you for asking. Learning to manage better has never stopped for me but the difference between no training and some is massive. It will be good for you and your colleagues.

The book that has made the most difference to me as a manager is Crucial Accountability and it's very relevant to what you're asking about.

I'd really encourage you to do an intro to line management type course as well. I've never known anyone come out of one saying that was amazing but people always find them useful.

Re: Ask HN: How to be a manager? Any good sources for learning how to delegate?

#16
post #6

It may be counter intuitive, but from my point of view, when you start managing individual contributors, YOU start working for them. Even though you are able to delegate work, a good part of your job is to clarify what needs to be done, how, etc... Especially that you are moving from solo to team based, you are also managing and clarifying requirements (stories or whatever) for your team. It's something you were poss…

> It may be counter intuitive, but from my point of view, when you start managing individual contributors, YOU start working for them.

A surprisingly large number of managers think that ICs work for them. This is the single biggest reason why managers are hated so much.

Re: Ask HN: How to be a manager? Any good sources for learning how to delegate?

#20
Read Turn the ship around.

You really need to understand the concept of leading from behind and empower the people working for you, so that they'll be motivated to do a good job and have enough "jurisdiction" to think with their brain and optimise the work. You don't want to work with automata you need to constantly micromanage.

Give them bigger chunks of work - the things you need to solve - they need to be in charge of that, as a team.

Ultimately you could give a very generic objective and let them come up with a solution. That sounds like a dream job to me.

Of course in order for this to work, you need to trust your collaborators (or fire them and replace them with people you can trust).

Remember Pinker's Autonomy (give autonomy), Mastery (let them get better at their craft) and Purpose (make them understand the mission).

Good luck, it's a bumpy road.

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