I blame Ryan Reynolds.
T-Mobile switches users to pricier plans
111–120 of 126 posts
Re: T-Mobile switches users to pricier plans
#112Earlier quoted context omitted.
Sure, but "end the contract" doesn't mean "upgrade to a higher paying plan without consent".
I mean I can change to a more or less expensive plan by giving the carrier notice, I assume its fair for the carrier to do the same to me no? If you want to guarantee a price plan, sign a term contract. Feels like customers want to have their cake and eat it: lock the carrier in, but have no obligations of their own.
> I can change to a more or less expensive plan by giving the carrier notice, I assume its fair for the carrier to do the same to me no?
No.
Would you feel the same if the landlord of your month-to-month rental upgraded you to a more expensive house?
Sure they can increase the rent, and you can move somewhere else, but there is baseline a expectation that the house you rented will not change.
Re: T-Mobile switches users to pricier plans
#113Earlier quoted context omitted.
I mean I can change to a more or less expensive plan by giving the carrier notice, I assume its fair for the carrier to do the same to me no? If you want to guarantee a price plan, sign a term contract. Feels like customers want to have their cake and eat it: lock the carrier in, but have no obligations of their own.
> I can change to a more or less expensive plan by giving the carrier notice, I assume its fair for the carrier to do the same to me no? No. Would you feel the same if the landlord of your month-to-month rental upgraded you to a more expensive house? Sure they can increase the rent, and you can move somewhere else, but there is baseline a expectation that the house you rented will not change.
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Re: T-Mobile switches users to pricier plans
#114Earlier quoted context omitted.
I mean I can change to a more or less expensive plan by giving the carrier notice, I assume its fair for the carrier to do the same to me no? If you want to guarantee a price plan, sign a term contract. Feels like customers want to have their cake and eat it: lock the carrier in, but have no obligations of their own.
> I can change to a more or less expensive plan by giving the carrier notice, I assume its fair for the carrier to do the same to me no? No. Would you feel the same if the landlord of your month-to-month rental upgraded you to a more expensive house? Sure they can increase the rent, and you can move somewhere else, but there is baseline a expectation that the house you rented will not change.
> Would you feel the same if the landlord of your month-to-month rental upgraded you to a more expensive house?
I mean, if they renovated my unit or even the common areas, and told me I could stay at a higher rent I'd think that was just fine. It happened to me at least once already, come to think of it.
But yeah, they raised the rent on people without term commitments effective immediately, and anyone on a term contract could keep their old rate until it expired.
Again if you don't like the risk of this changing out from under you, sign a term contract, right?
Re: T-Mobile switches users to pricier plans
#115Earlier quoted context omitted.
It's especially surprising when you consider that cheaper plans exist, probably using the same network you're on, and that changing carriers can be extremely simple. I switched from T-Mobile 3 months ago (when they announced changes to the autopay discount) to Mint. My bill went from $60/mo to $180/yr (breaks down to $15/mo, and I think claiming something is $15/mo when it's actually $180/yr should be illegal, but th…
I switched to Mint for a year and had serious issues with deprioritization. I would get “E” service in the middle of a busy city, forcing me to repeatedly reboot my phone. Perhaps it was just a Pixel 7 issue?
Nope, Mint has a lesser priority on its network than the network operator’s own customers. It means that city is oversubscribed for available capacity and either that the carrier network isn’t being granted the necessary permits to build more capacity, and/or that the carrier network isn’t building sufficient capacity for MVNO demand.
Re: T-Mobile switches users to pricier plans
#116Earlier quoted context omitted.
Mint users will be deprioritized if the network is congested, hasn’t been a problem for me but in some areas or during large events it could be
Is that all the time or only after they've used so much bandwidth?
All the time, if T-mobile’s network is busy the bandwidth is allocated to T-mobile customers instead of MVNOs
Re: T-Mobile switches users to pricier plans
#117Earlier quoted context omitted.
That's why in Europe abusive and surprising (to an informed party) terms and condiations are invalid. Quite aome legal disputes around those so.
Curious -- how do services raise prices? Is the presumption that a carrier has to give notice, then the user has to opt in or their service automatically terminates? > in Europe abusive and surprising (to an informed party) terms and condiations It can't be surprising to any informed party that prices change. Especially right now, it cannot be argued in good faith that a price increase was surprising to anyone. Does…
In the EU they send a letter informing of price change and give you the right of cancellation except for rate rises in line with the retail price index or inflation which are included in the contract. Truly fixed price contracts are advertised as such, I have one for my broadband, can only be withdrawn by the vendor.
Re: T-Mobile switches users to pricier plans
#118I continue to be amazed at how much abuse my fellow Americans take from their telcos. I pay 13 EUR/4 wks (yes, German mobile operators are a bit slippery, too) for 3 GB + unlimited domestic talk and text. If I wanted to waste more time on my mobile, 20 GB would run around 30/4 wks. Of course, this is with a paid-for handset. I’ve never had a contract over here. What is the most economical, yet reliable way to receive…
> I continue to be amazed at how much abuse my fellow Americans take from their telcos.
> I pay 13 EUR/4 wks (yes, German mobile operators are a bit slippery, too) for 3 GB + unlimited domestic talk and text.
Many providers are on par with this in the US. Mint Mobile has 5gb and unlimited talk/text for $15/mo yearly. With PPP adjustment that might be slightly cheaper than your plan.
Now let's talk about how Germans are being abused with their gas prices.
Re: T-Mobile switches users to pricier plans
#119How is this even remotely legal? I'm genuinely asking. They must have consulted with lawyers and believe it is legal. But even if their TOS say they reserve the right to change anyone's plan at any time... that seems like one of those clauses that judges always strike down. This is just flat-out providing a different service than you contracted for. This is like if I order a $200 SSD from Amazon and instead they ship…
They promise not to increase the rate on your current plan and get around this by just changing the plan you're on vs increasing the rate of your current plan. https://www.t-mobile.com/support/account/price-lock > Price Lock is our guarantee that we won’t raise the price of your qualifying rate plan for new accounts. You can rest assured that T-Mobile won’t raise the price of your regular monthly rate plan price for…
I'd be shocked if this wasn't planned out from the time they launched the plan.
Re: T-Mobile switches users to pricier plans
#120In my case, they make up for the higher prices by delivering inferior service. It was terrible and I am one city away from their HQ. It was so bad I broke my lease to return to AT&T—-and the joke’s on me. It’s worse.