Atlassian Acquires Loom • Hacker News Board

Re: Atlassian Acquires Loom

#31

Post by mistersquid » Thu, Oct 12, 2023, 2:02 PM UTC

TheRealDunkirk wrote: post #21

athorax wrote: post #4

Who is asking for this? As Atlassian consolidates Loom into its platform, engineers will soon be able to visually log issues in Jira, leaders will use videos to connect with employees at scale, sales teams will send tailored video updates to clients, and HR teams will onboard new employees with personalized welcome videos

Good grief. If the age of YouTube has taught us anything, it's that creating good video of something takes a lot more skill than writing something decent about something. Trying to find the relevant issue in a bunch of unrelated info, within a long writeup, which a user necessarily edits, at least a little, by the nature of writing something out? Pretty easy. Trying to find it in a rambling, 15-minute video? Welp! Go…

> Trying to find the relevant issue in a bunch of unrelated info, within a long writeup, which a user necessarily edits, at least a little, by the nature of writing something out? Pretty easy.

This sentiment is one of the reasons why so much documentation is not good.

Writing good, usable, technical documentation is HARD.

Re: Atlassian Acquires Loom

#32

Post by rqtwteye » Thu, Oct 12, 2023, 2:02 PM UTC

TheRealDunkirk wrote: post #21

athorax wrote: post #4

Who is asking for this? As Atlassian consolidates Loom into its platform, engineers will soon be able to visually log issues in Jira, leaders will use videos to connect with employees at scale, sales teams will send tailored video updates to clients, and HR teams will onboard new employees with personalized welcome videos

Good grief. If the age of YouTube has taught us anything, it's that creating good video of something takes a lot more skill than writing something decent about something. Trying to find the relevant issue in a bunch of unrelated info, within a long writeup, which a user necessarily edits, at least a little, by the nature of writing something out? Pretty easy. Trying to find it in a rambling, 15-minute video? Welp! Go…

I doubt people will record 15 minute videos to report an issue. From my experience people are much better at recording a relevant video vs. describing the issue in our text.

Re: Atlassian Acquires Loom

#33

Post by gigatexal » Thu, Oct 12, 2023, 2:02 PM UTC

975M for what the company does seems awfully high imo. But nice exit all things considered for the Loom folks and their investors.

Re: Atlassian Acquires Loom

#34

Post by butlike » Thu, Oct 12, 2023, 2:03 PM UTC

fishnchips wrote: post #29

Can they acquire Asana and merge it with Jira so that I can dislike one project management tool instead of two?

Jirana or Asira? I'm drinking my morning Bawls with Guarana, reading Jirana!

Re: Atlassian Acquires Loom

#35

Post by altdataseller » Thu, Oct 12, 2023, 2:03 PM UTC

For a second, I thought they acquired the diet app and were planning to diversify into the diet business

Re: Atlassian Acquires Loom

#36

Post by consumer451 » Thu, Oct 12, 2023, 2:04 PM UTC

Tried out Loom, installed the desktop tool, took up >50% of CPU at random times when not being used.

Nope, nope, nope.

Re: Atlassian Acquires Loom

#37

Post by sb8244 » Thu, Oct 12, 2023, 2:04 PM UTC

athorax wrote: post #4

Who is asking for this? As Atlassian consolidates Loom into its platform, engineers will soon be able to visually log issues in Jira, leaders will use videos to connect with employees at scale, sales teams will send tailored video updates to clients, and HR teams will onboard new employees with personalized welcome videos

I do all of these things with loom today and love it.

Re: Atlassian Acquires Loom

#38

Post by debugnik » Thu, Oct 12, 2023, 2:05 PM UTC

butlike wrote: post #27

TheRealDunkirk wrote: post #21

Earlier quoted context omitted.

Good grief. If the age of YouTube has taught us anything, it's that creating good video of something takes a lot more skill than writing something decent about something. Trying to find the relevant issue in a bunch of unrelated info, within a long writeup, which a user necessarily edits, at least a little, by the nature of writing something out? Pretty easy. Trying to find it in a rambling, 15-minute video? Welp! Go…

The best thing about video is it tethers me to the speed of the content the rambling, 15-minute video content creator mandated; not the speed I can peruse an article. Also the first person to invent Ctrl+F for video will be a billionaire.

> Also the first person to invent Ctrl+F for video will be a billionaire.

At least YouTube (desktop web) lets you open the (often auto-generated) captions as a transcript on the side.

Re: Atlassian Acquires Loom

#39

Post by jitl » Thu, Oct 12, 2023, 2:06 PM UTC

Bummer. Our sales and customer success people really like Loom, and users often send us loom recordings to report issues or suggest features. I’m not happy it’s Atlassian.

Re: Atlassian Acquires Loom

#40

Post by dewey » Thu, Oct 12, 2023, 2:06 PM UTC

athorax wrote: post #4

Who is asking for this? As Atlassian consolidates Loom into its platform, engineers will soon be able to visually log issues in Jira, leaders will use videos to connect with employees at scale, sales teams will send tailored video updates to clients, and HR teams will onboard new employees with personalized welcome videos

I wish people would just record a video and showing what is causing them a problem. It's better than writing "I'm trying to do x and it doesn't work". At least on a video I can see the exact error message, the view they are on which browser they are using etc.

You can condition people to give you all this information but it's an uphill battle, so I'd rather just get it myself from the source if possible.

I feel like there's a misunderstanding here where people think engineers will now record videos instead of writing their usual issue description. This is clearly not the use case of Loom.