My in-laws needed a printer scanner because they are getting old and needed to scan paperwork to move to a retirement community. They went out and bought an HP printer scanner and asked me to help them set it up. It took me multiple hours and I still couldn't figure everything out. It took them the next two days to really get it up and running. Poorly designed actively hostile software.
HP fails to derail claims that it bricks scanners on printers when ink runs low
31–40 of 190 posts
Re: HP fails to derail claims that it bricks scanners on printers when ink runs low
#32It throws up some error message that you can't clear until you put in new ink cartridges. This is very annoying as I scan frequently but very, very rarely print.
I'd readily replace it but I cannot find a laser printer with duplex scanner with ADF that isn't obscenely expensive and/or huge.
Re: HP fails to derail claims that it bricks scanners on printers when ink runs low
#33It's like Mercedes trying to charge a monthly subscription fee for heated seats. When you do something like this to consumers, you lose their trust and you will never gain it back.
AFAIK they offered monthly, yearly, and "unlimited" subscription. In that case what's the issue? Heated seats are frequently an upgrade option. What's the problem with offering payments as an option?
Re: HP fails to derail claims that it bricks scanners on printers when ink runs low
#34Because of this kind of thing I haven't actually replaced my printer, since it broke, and have been actively looking for ways to avoid doing so. - In the UK, Royal mail will now print the label for you, when you order a collection. DPD claims to do so when you drop off but the shops often turn out not to have a printer - Libraries print more cheaply than shops, neither are suitable for printing where confidentiality…
Because of this laser printers are actually profitable to sell. So they don't have to loss leader their income from you.
Re: HP fails to derail claims that it bricks scanners on printers when ink runs low
#35Even if you only print things once a month, a laser printer is far less wasteful in time, money, and bullshit than ink that's perpetually dry or consumed. Rather than an entry-level laser printer that cannot be economically repaired, a used mid-level enterprise printer is often the cheapest option long term and saves useful electronics from becoming e-waste. Office furniture rental/repo places and secondary markets l…
Re: HP fails to derail claims that it bricks scanners on printers when ink runs low
#36Even if you only print things once a month, a laser printer is far less wasteful in time, money, and bullshit than ink that's perpetually dry or consumed. Rather than an entry-level laser printer that cannot be economically repaired, a used mid-level enterprise printer is often the cheapest option long term and saves useful electronics from becoming e-waste. Office furniture rental/repo places and secondary markets l…
Re: HP fails to derail claims that it bricks scanners on printers when ink runs low
#37Canon 100% does this on my printer/scanner if the ink dries up (long time without printing) or it thinks you have pirate ink. It throws up some error message that you can't clear until you put in new ink cartridges. This is very annoying as I scan frequently but very, very rarely print. I'd readily replace it but I cannot find a laser printer with duplex scanner with ADF that isn't obscenely expensive and/or huge.
Unfortunately, laser printers are just bigger than inkjet. The paper route is more complicated and the mechanism has to be larger. That's the benefit of inkjet, it's an extremely simple mechanism that can be reduced to a very small footprint.
IMO, laser is better in almost every way. It's well worth the drawbacks.
Re: HP fails to derail claims that it bricks scanners on printers when ink runs low
#38Even if you only print things once a month, a laser printer is far less wasteful in time, money, and bullshit than ink that's perpetually dry or consumed. Rather than an entry-level laser printer that cannot be economically repaired, a used mid-level enterprise printer is often the cheapest option long term and saves useful electronics from becoming e-waste. Office furniture rental/repo places and secondary markets l…
Absolutely. I have a laserjet 4000 I've had since I was given it in 2002 at an office clearance. It's printed about 10000 pages while I've had it,and in that time I've had to change the toner once. And I was given two original HP cartridges with the printer,and installed the first one a full 17 years after getting it. Worked perfectly,and is still in there. Works with windows, mac os, chromebooks without issue, all o…
Re: HP fails to derail claims that it bricks scanners on printers when ink runs low
#39Because of this kind of thing I haven't actually replaced my printer, since it broke, and have been actively looking for ways to avoid doing so. - In the UK, Royal mail will now print the label for you, when you order a collection. DPD claims to do so when you drop off but the shops often turn out not to have a printer - Libraries print more cheaply than shops, neither are suitable for printing where confidentiality…
Buy a brother laser printer. Anything that's not a laser printer is not worth it except for very very very specific use cases. Because of this laser printers are actually profitable to sell. So they don't have to loss leader their income from you.
Re: HP fails to derail claims that it bricks scanners on printers when ink runs low
#40Because of this kind of thing I haven't actually replaced my printer, since it broke, and have been actively looking for ways to avoid doing so. - In the UK, Royal mail will now print the label for you, when you order a collection. DPD claims to do so when you drop off but the shops often turn out not to have a printer - Libraries print more cheaply than shops, neither are suitable for printing where confidentiality…
Buy a brother laser printer. Anything that's not a laser printer is not worth it except for very very very specific use cases. Because of this laser printers are actually profitable to sell. So they don't have to loss leader their income from you.