Earlier quoted context omitted.
Shelters in the UK have a pretty bad rap in some cities (including London) among the homeless. Also yes, it’s an art project by an art student at CSM (an art college).
I understand why people don't want to stay there, but shelters could also provide "walk-in" services like swapping an empty power bank for a full one.
There’s nowhere near enough drop in daytime places to charge a phone or access internet or get help with paperwork, etc.
there also a shortage of places that will let you open a mailbox/use the address to get postage.
You would be amazed at how much difference it makes being able to receive a letter at an address - it’s vital for a lot of services still.