101–110 of 275 posts
Earlier quoted context omitted.
[flagged]
I own one, and reading this I most definitely want a refund. It is utter bolox. Sure, every once in a while your car brakes fail, but that's not really the point of the car, is it? It's made to go forward! Anyways, we will get if fixed eventually. Do you like our newest, just released paint colors?
It shouldn't be allowed to be sold and Google should be facing fines for each day the functionality is missing, assuming it is a software problem.
Radio certifications should be suspended if there are protocol conformance issues, I think there are precedents to it.
If Google employees actually used the phones they build we wouldn't have a lot of the issues we have them. I'm still annoyed that the little weather icon on the home screen has about a 2x2 pixel hitbox. Edit: hitbox not hotbox...
Earlier quoted context omitted.
I can hallucinate couple different explanations for that: - Modern software is way too overcomplicated to take seriously. - 911 is handled too specially, leading to oversights by implementers. - Feature importance to you has nothing to do with implementation difficulties. etc.
Yes, I think the real problem is #2. The only reliable way to test 911 features is a test lab, to which the average engineer doesn't have access to. On top of that, calling 911 isn't exactly as placing a normal call - so the only way to test is... to call 911. Again, a test lab should help towards these things, but I doubt Google has one accessible to the average engineer working on the dialer. Plus, they most likely…
And why not? It seems like the real real problem is #4: Management doesn't take seriously people's need to reach emergency services because it's not a profit center.
Funny, because I have the opposite problem. My Pixel dials 911 out of random and I always have to race to disconnect the call. Just last night my Pixel Watch started ringing out of random while I was eating dinner and it said it was dialing 911. I saw a phone call pop up on my Pixel 6 phone but fortunately canceled it before it connected. My watch didn't even tell me why it dialed 911, and once I disconnected the cal…
Jeez - can't dial 911, randomly dials 911. I don't understand why these devices can't even do the most core feature of a phone properly. This will sound crass but the development teams (right up to CEO's) should be dragged out to the gallows and flogged. If it was my product I would have made damn sure the 911 experience was perfect before shipping, and not rested for a minute until any bugs were solidly quashed - up…
There's enough 911 calls for everyone, they're just not distributed equally.
Funny, because I have the opposite problem. My Pixel dials 911 out of random and I always have to race to disconnect the call. Just last night my Pixel Watch started ringing out of random while I was eating dinner and it said it was dialing 911. I saw a phone call pop up on my Pixel 6 phone but fortunately canceled it before it connected. My watch didn't even tell me why it dialed 911, and once I disconnected the cal…
How are you doing this? Dialing an emergency has never happened to me by accident on Android or iOS. It has happened to me many times on office phones where you need to use 9 to route your call. And you learn to just stay on the call if you dial me mistake because they will call back if you disconnect and telling them it was a mistake if much quicker. They must deal with it all the time
This was the final straw for me and why I switched from a Pixel to an iPhone. I refuse to die because my $800 smart device couldn't get me help that would have otherwise been available. Apple may be a scummy company just like all the other ones but the one thing they do seem to take very seriously is safety. I'm sure other people feel the same way but it doesn't seem like this message is getting to Google.
I hate how Apple infantilizes the user, but at least they have vision of making a product. Not a collection of promotion producing ideas.
Earlier quoted context omitted.
Yes, I think the real problem is #2. The only reliable way to test 911 features is a test lab, to which the average engineer doesn't have access to. On top of that, calling 911 isn't exactly as placing a normal call - so the only way to test is... to call 911. Again, a test lab should help towards these things, but I doubt Google has one accessible to the average engineer working on the dialer. Plus, they most likely…
> Again, a test lab should help towards these things, but I doubt Google has one accessible to the average engineer working on the dialer. And why not? It seems like the real real problem is #4: Management doesn't take seriously people's need to reach emergency services because it's not a profit center.
Considering the amount of teams working on the Google Dialer, and the fact that they might be distributed across multiple cities / countries - this sounds very expensive.
Earlier quoted context omitted.
Jeez - can't dial 911, randomly dials 911. I don't understand why these devices can't even do the most core feature of a phone properly. This will sound crass but the development teams (right up to CEO's) should be dragged out to the gallows and flogged. If it was my product I would have made damn sure the 911 experience was perfect before shipping, and not rested for a minute until any bugs were solidly quashed - up…
I can hallucinate couple different explanations for that: - Modern software is way too overcomplicated to take seriously. - 911 is handled too specially, leading to oversights by implementers. - Feature importance to you has nothing to do with implementation difficulties. etc.
The ironic thing is personally I only upgrade my phone every 5+ years and would be totally happy with longer development cycles.