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iPhone 15: users of Pro and Pro Max models complain of overheating issues

theguardian.com

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Re: iPhone 15: users of Pro and Pro Max models complain of overheating issues

#161

Post by SirMaster »

local_crmdgeon wrote: post #155
altairprime wrote: post #143

Earlier quoted context omitted.

Logs are written for those events, and name specific apps, and are accessible without a developer account, on the phone at any time, without installing any additional apps or tools. I assume you’re familiar with them (unlike the tech press, who apparently as a whole is not) and consider them insufficient. What information do you find to be missing when you review them? How could they be improved?

Wait, how? This is news to me, but I'm just a heathen web developer.

Settings -> Privacy & Security -> Analytics & Improvements -> Analytics Data

Re: iPhone 15: users of Pro and Pro Max models complain of overheating issues

#162

Post by newaccount74 »

dna_polymerase wrote: post #6
fh9302 wrote: post #3

GSMArena bought two iPhone 15 Pro Max from different retailers to test the overheating issue and they were unable to replicate it. > Lastly, we did read reports of overheating iPhones, some during fast charging. For this review, we used two iPhone 15 Pro Max units, obtained from different retailers, and neither of those became unbearably hot even after an hour of GPU stress testing. Warm, rather unpleasantly (but not…

> Warm, rather unpleasantly (but not concerningly) - sure, but hot - never. If only we had a standardized scale to measure and express warm vs. cold…

It's very hard to accurately measure temperature of metallic objects. Most people don't have suitable thermometers, and even if they did they would probably use them wrong.

On the other hand, our skin is quite good at differentiating between warm and hot.

Re: iPhone 15: users of Pro and Pro Max models complain of overheating issues

#163

Post by reddit_clone »

c-hendricks wrote: post #160
trogdor wrote: post #136

Earlier quoted context omitted.

Why can you not stand Face ID? I love it. For me, it works pretty much 100% of the time, including situations where Touch ID would be inconvenient, like when my phone or hands are wet. (I go kayaking almost every day.)

Brushing my teeth? Can't unlock my phone. Fresh out of the shower? Can't unlock my phone. Phone too close? Can't unlock my phone. Want to quickly unlock my phone while it's laying on my desk? Can't, gotta lift it, point it towards my face, then lay it back where it was. I dunno, I have a bit of relief when I can just unlock my iPad with my finger.

When I am wearing a mask (for health reasons) it won't unlock.

I too miss the finger print unlocking.

Re: iPhone 15: users of Pro and Pro Max models complain of overheating issues

#164

Post by trogdor »

nerdjon wrote: post #159
trogdor wrote: post #138

Earlier quoted context omitted.

Same here. The only time my phone gets reliably toasty is when recording a very long video at 4K 60 fps. That’s it.

Same! I noticed that with my previous iPhone also. Related question (if you see this). I have started just cranking down the AC when I need to record something. Since annoyingly the iPhone will just stop recording with no notification. So if I have my phone mounted I may just loose some recording. Have you found a solution to this by chance?

I think the only real solution to this is to use a different, non-phone, device. Consider that the latest GoPro experiences the same problem when recording best-quality video.

Active cooling would probably work — something like a fan blowing directly at your phone — but I don’t think changing the ambient air temperature will be sufficient. (Unless the change is enormous, like recording outdoors in the winter.) Also, make sure your phone is not in a case. Of course, you could always record lower quality video. But that’s not really a solution.

Re: iPhone 15: users of Pro and Pro Max models complain of overheating issues

#165

Post by hanche »

reddit_clone wrote: post #163
c-hendricks wrote: post #160

Earlier quoted context omitted.

Brushing my teeth? Can't unlock my phone. Fresh out of the shower? Can't unlock my phone. Phone too close? Can't unlock my phone. Want to quickly unlock my phone while it's laying on my desk? Can't, gotta lift it, point it towards my face, then lay it back where it was. I dunno, I have a bit of relief when I can just unlock my iPad with my finger.

When I am wearing a mask (for health reasons) it won't unlock. I too miss the finger print unlocking.

But fingerprint unlocking didn’t work with wet fingers, like outside on a rainy day. I find that face unlocking fails less often than fingerprint unlocking ever did. (Though outside on a sunny day can be challenging.)

Re: iPhone 15: users of Pro and Pro Max models complain of overheating issues

#166

Post by nerdjon »

trogdor wrote: post #164
nerdjon wrote: post #159

Earlier quoted context omitted.

Same! I noticed that with my previous iPhone also. Related question (if you see this). I have started just cranking down the AC when I need to record something. Since annoyingly the iPhone will just stop recording with no notification. So if I have my phone mounted I may just loose some recording. Have you found a solution to this by chance?

I think the only real solution to this is to use a different, non-phone, device. Consider that the latest GoPro experiences the same problem when recording best-quality video. Active cooling would probably work — something like a fan blowing directly at your phone — but I don’t think changing the ambient air temperature will be sufficient. (Unless the change is enormous, like recording outdoors in the winter.) Also,…

I just wish it would alert me somehow without needing to see the screen or risk an alert going off while recording.

Like I get it needing to stop.

I tried the other camera route, the lower light performance was abysmal. Now I was going for a higher end webcam route that was good for YouTube. But it was shockingly bad compared to my iPhone. And I have a good amount of light, it was just that grainy look on blacks that really bothered me.

I am also just not really in a position to spend over $1k on a camera when for the most part my phone works if I could just get past one pesky little detail.

Re: iPhone 15: users of Pro and Pro Max models complain of overheating issues

#167

Post by londons_explore »

kaba0 wrote: post #150
londons_explore wrote: post #57

Earlier quoted context omitted.

I kinda wish Apple and Google would work on this first-run case. It's especially bad when you buy a new phone and set it up on-the-go, only to find the battery is dead before all the apps have even installed. Not a great experience. They could do all the app installs and setup on a virtualized iphone in the cloud, and then just copy over all the already-configured apps.

I’m not convinced that would be possible. It’s almost by definition: prod is the ultimate testing, and especially in case of such a complex product and massive user base, there is simply no way that a few won’t have issues, no matter how much testing was done by apple.

It isn't a few - every single new user who is upgrading from an old phone has a bunch of stuff to copy over. That process taking hours and leaving a hot phone with a dead battery is a really bad experience.

Re: iPhone 15: users of Pro and Pro Max models complain of overheating issues

#168

Post by ASalazarMX »

fh9302 wrote: post #3

GSMArena bought two iPhone 15 Pro Max from different retailers to test the overheating issue and they were unable to replicate it. > Lastly, we did read reports of overheating iPhones, some during fast charging. For this review, we used two iPhone 15 Pro Max units, obtained from different retailers, and neither of those became unbearably hot even after an hour of GPU stress testing. Warm, rather unpleasantly (but not…

I can easily overheat an iPhone 14 Pro Max by taking pictures for half an hour. Even opening the camera app and leaving it unlocked the same time is enough to greatly overheat it.

I don't know why the camera app is so power hungry, but I've replicated it with different two phones of the same model belonging to different people. It's very annoying if your use your iPhone to take pictures while traveling, because it will be drained by the afternoon, and it's something that didn't happen until the late iOS 16 versions. I haven't tried it in iOS 17 yet.

Re: iPhone 15: users of Pro and Pro Max models complain of overheating issues

#169

Post by altairprime »

SirMaster wrote: post #161
local_crmdgeon wrote: post #155

Earlier quoted context omitted.

Wait, how? This is news to me, but I'm just a heathen web developer.

Settings -> Privacy & Security -> Analytics & Improvements -> Analytics Data

(Especially the “power” logs.)

Re: iPhone 15: users of Pro and Pro Max models complain of overheating issues

#170

Post by ProfessorLayton »

ASalazarMX wrote: post #168
fh9302 wrote: post #3

GSMArena bought two iPhone 15 Pro Max from different retailers to test the overheating issue and they were unable to replicate it. > Lastly, we did read reports of overheating iPhones, some during fast charging. For this review, we used two iPhone 15 Pro Max units, obtained from different retailers, and neither of those became unbearably hot even after an hour of GPU stress testing. Warm, rather unpleasantly (but not…

I can easily overheat an iPhone 14 Pro Max by taking pictures for half an hour. Even opening the camera app and leaving it unlocked the same time is enough to greatly overheat it. I don't know why the camera app is so power hungry, but I've replicated it with different two phones of the same model belonging to different people. It's very annoying if your use your iPhone to take pictures while traveling, because it wi…

I'm not sure if this is common knowledge, but the phone is essentially taking pictures the entire time the camera app is open. Pressing the shutter button is merely selecting which photo to keep, and adding more post processing. This is done to minimize lag, which is important when trying to capture a moment, but uses a lot of power.

My main gripe with this approach has been that this causes the camera app to be incredibly RAM hungry, and my Safari tabs/Apps will reload when switching back to them. My 15 Pro seems a little better thanks to the increased memory, but the issue is still there.

Additionally, it's been relatively recently since iPhone captured at resolutions higher than 12MP, so that could explain why this phenomenon has gotten worse recently.

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