Earlier quoted context omitted.
Definitely an urban legend at this point. A reddit thread[0] mentions it being collected in 1990 from computer stories going around in the 80s[1] [0] https://old.reddit.com/r/talesfromtechsupport/comments/5yrs1... [1] https://www.goodreads.com/book/show/3227607-the-devouring-fu...
Essentially all these stories are apocryphal. Even this vapor lock story. Sorry but even before today, having a automotive engineer sent to a random person's home over what clearly sounds like a quack letter seems implausible to me. The dictates of capitalism, human resources, and the politics of the workplace would make this difficult if not impossible. Even in the past when there was more human capital in support p…
So, in essence, "it depends". Good stories, in the memetic sense, will have hooks to ensure that the moral or point of the story is remembered; in a great story, the memetic hooks are so great that you can repeat the story nearly verbatim to other people, after hearing it yourself.