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FTC judge decides Intuit’s ‘free’ TurboTax ads misled consumers

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Re: FTC judge decides Intuit’s ‘free’ TurboTax ads misled consumers

#31
post #24

Administrative law "judges" are unconstitutional.

That hasn’t been determined, and while they’re sometimes controversial, I’m not sure they are unconstitutional as long as there’s a path to appeal to Article III courts. Just as a point of reference, military tribunals and immigration courts also fall outside of Article III as well.

[flagged]

Re: FTC judge decides Intuit’s ‘free’ TurboTax ads misled consumers

#32

Intuit is guilty of using a whole range of dark UI patterns to trick people into paying for products they don't need. Last year I almost paid $80 (surprise at the END of the entire TurboTax flow) and clicked back 10 steps to realize that they showed a deceptive screen that implied that you had to select that option. Their marketing emails are particularly deceptive, and if you try to opt out of them and unsubscribe,…

I mean... They pay off literally every single lawmaker, to make sure that you will pay them for doing your taxes.

If you had any respect for them at any time, you probably shouldn't have. The level of corruption that they support is stunningly humongous. And even if you're using your "local tax person" - you're likely to be still making them money... as many CPAs use Intuit's software.

Re: FTC judge decides Intuit’s ‘free’ TurboTax ads misled consumers

#33
post #12

I've been very happy with Cash App Taxes for the past few years. They are actually 100% free no matter what. Federal, state, extra forms. All free.

One caveat to this is when CreditKarma Taxes was acquired by CashApp they forced users to sign up for CashApp and install it on a phone in order to continue doing taxes

Re: FTC judge decides Intuit’s ‘free’ TurboTax ads misled consumers

#34

Intuit is guilty of using a whole range of dark UI patterns to trick people into paying for products they don't need. Last year I almost paid $80 (surprise at the END of the entire TurboTax flow) and clicked back 10 steps to realize that they showed a deceptive screen that implied that you had to select that option. Their marketing emails are particularly deceptive, and if you try to opt out of them and unsubscribe,…

Why would you respect it in the first place? It's a faceless corporation that for decades has been lobbying congress for the privilege of ripping you off. Save your respect for real people, at least.

Re: FTC judge decides Intuit’s ‘free’ TurboTax ads misled consumers

#35

Intuit is guilty of using a whole range of dark UI patterns to trick people into paying for products they don't need. Last year I almost paid $80 (surprise at the END of the entire TurboTax flow) and clicked back 10 steps to realize that they showed a deceptive screen that implied that you had to select that option. Their marketing emails are particularly deceptive, and if you try to opt out of them and unsubscribe,…

Other sites are no better. This yeah I went through the whole flow on H&R Block, and only at the end did they say they couldn't file my taxes because of one 1099-NEC. However I still had to pay full price to print out my forms. Which I had to print and send myself.

I’ve used Free Tax USA for the past 6-7 years, and there are no dark patterns. Free federal filing will be the default option if you qualify (based on AGI), offers for extra services are clear about not being necessary for filing, and filing state taxes costs maybe $12.

I don’t usually recommend products but Free Tax USA is one of the most honest companies I’ve dealt with online, they’ve never thrown a curveball at me. It’s refreshing to deal with a company who is satisfied with just making money and not squeezing every possible dollar out of you.

Re: FTC judge decides Intuit’s ‘free’ TurboTax ads misled consumers

#36
post #11
post #6

Earlier quoted context omitted.

I’m not going to shill too hard for a tax prep company, but I’ve used FreeTaxUSA for years and am satisfied. Cheap, simple, no hidden fees I’ve noticed.

I've used them for five or six years. They keep getting better. The name sounds super sketchy, but they're legit. They do charge for oddball forms, but they're super up front about that. Like when you select the forms they tell you the price. I have multiple income streams and multiple weirdo tax situations (farming, day job, three consulting firms, my own consulting) and it still only takes me 30 minutes to do my ta…

The name is sketchy and the website is just as bad. Every instinct I have says they're a shady scam site just waiting to steal my info.

But no, they're actually good and just have terrible marketing and design.

Sure makes doing my taxes interesting. I've been using them for three years

Re: FTC judge decides Intuit’s ‘free’ TurboTax ads misled consumers

#37

After a surprise bill of over $100 from H&R block I've been using FreeTaxUSA and have been very happy to pay $15 for state filing. The UI is just as good as TurboTax or H&R block.

The UI for 8949 is worse than TurboTax, for the edge case of having a lot of non-covered shares. (Technically you can mail a paper copy of all the 1099-B to the IRS to work around this problem)

And I think some 1099-R codes used to have buggy question flow, but it's better now.

So far that's the only two things I've found worse than TurboTax, and certainly not worth paying Intuit for.

Re: FTC judge decides Intuit’s ‘free’ TurboTax ads misled consumers

#38
post #25

Administrative law "judges" are unconstitutional.

For those who may not understand your comment, this is a summary of the issue at hand here [0] and some commentary here [1]. [0] - https://wp.nyu.edu/compliance_enforcement/2023/06/12/ftc-dim... [1] - https://ogletree.com/insights/supreme-court-ruling-questions...

Conservatives hate the administrative state and want to destroy it. They would prefer the free market solve all problems instead of regulators like the SEC or FTC or EPA.

The Federalist Society has been workshopping this fringe theory that Congress isn't allowed to delegate enforcement decisions to federal agencies and that administrative judges are somehow unconstitutional. This was an unsuccessful (!) argument against the New Deal, but now thanks to a far-right Supreme Court it's a live issue again.

Can you imagine if Congress had to vote on whether to punish Intuit for misleading ads? It would obviously result in the effective end of entire categories of regulation.

Re: FTC judge decides Intuit’s ‘free’ TurboTax ads misled consumers

#39

Earlier quoted context omitted.

Other sites are no better. This yeah I went through the whole flow on H&R Block, and only at the end did they say they couldn't file my taxes because of one 1099-NEC. However I still had to pay full price to print out my forms. Which I had to print and send myself.

i've been seeing this pattern on so many posts on hn that criticize basically anything. i'm not trying to have a stab at you specifically btw, this is more meta > x is bad because of this obvious reason that it is bad > "but y and z are also bad!" what is that supposed to be a rebuttal to? is the implication that we should.. do nothing because everything else is also shit? i don't see why turbotax in this instance sh…

I don't think it's a rebuttal. I don't think it's a "but"; it appears to be an "and". The implication is a warning for people who may look to an alternative to inuit based on this - stay away from H&R Block as well. No one said anything about inuit not being punished.

Re: FTC judge decides Intuit’s ‘free’ TurboTax ads misled consumers

#40
post #38
post #25

Earlier quoted context omitted.

For those who may not understand your comment, this is a summary of the issue at hand here [0] and some commentary here [1]. [0] - https://wp.nyu.edu/compliance_enforcement/2023/06/12/ftc-dim... [1] - https://ogletree.com/insights/supreme-court-ruling-questions...

Conservatives hate the administrative state and want to destroy it. They would prefer the free market solve all problems instead of regulators like the SEC or FTC or EPA. The Federalist Society has been workshopping this fringe theory that Congress isn't allowed to delegate enforcement decisions to federal agencies and that administrative judges are somehow unconstitutional. This was an unsuccessful (!) argument agai…

Have you looked at the statistics on how ALJs rule, and how long they take to do it? The “administrative law” system is extremely Kafka-esque.
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