Earlier quoted context omitted.
Can you elaborate on the document factory part?
Both Amazon and Google have document writing cultures. If you want to propose an idea, you write a doc about it. The value of a doc writing culture is that writing things down encourages rigor and thoughtfulness. Docs can be widely distributed, and you can read it, think about it, and add comments. Exchanging ideas can be asynchronous rather than meeting oriented. But also it can all get a bit carried away (because t…
Flexport CEO resigns a year after joining logistics company
141–150 of 160 posts
Re: Flexport CEO resigns a year after joining logistics company
#142I'm sure there's some juicy details behind the curtains, but people are too professional to air it publicly. Here's some fun but baseless theories: 1) Typical big-company guy fails to adapt to startup life. A year ago, Flexport's tech team was 400 people. That's minuscule compared to what Dave's used to at Amazon. He came in, insisted on a bunch of unnecessary hiring, bloated the tech team with deadwood, internal kin…
https://techcrunch.com/2022/06/03/dave-clark-the-longtime-he...
> Clark has been unapologetic about his cavalier style, once telling Bloomberg that he favored “lurking in the shadows of … warehouses and scoping out slackers he could fire” during his early years at Amazon.
Re: Flexport CEO resigns a year after joining logistics company
#143Earlier quoted context omitted.
I sat with the Flexport logistics teams for months on end. I watched them move hundreds of shipments. Maybe they concealed all the secret sauce for when I got up to the go the bathroom but nothing I saw was particularly notable. They had rules like "make sure the ISV is filed at least 3 days before expected arrival" and "if the origin agent hasn't picked up the can after more than 2 days, call Joe at the destination…
Then why has it not yet been done? Has God touched Flexport on the shoulder and said "We deem Ye worthy to redeem the freight forwarding industry?" It seems to me that if it's so easy as you describe, and yet it hasn't been done, than maybe it's not so easy after all. Perhaps not impossible. Perhaps doable. But perhaps not that easy. People who work in the industry are not stupid. They don't want to do unnecessary bu…
For those of us who have, it's a bit of a strange assumption to assume that if something can be automated well then it would have been done already. It's a bit like asking why Blockbuster didn't set up a streaming service. A lot of companies struggle with IT projects. They avoid them if possible. They outsource if not. If they do succeed, then they try not to touch the results more than necessary.
This approach leaves a lot of automation on the table. If you're able to repeatedly pull off complex software projects well, then you can just do it over and over and end up automating far more than other companies will even true.
> why has Flexport not taken the industry by storm if it's so easy to automate
Hasn't it? From Wikipedia, it "has annual revenues of more than $3.3 billion" and "In August 2018, Flexport was named the 8th fastest growing company in the United States". Now maybe they are doing an Uber here and selling below cost services, it's hard to say because they're private and keep raising big rounds so we don't know how profitable it is. But they're clearly not wanting for business.
Re: Flexport CEO resigns a year after joining logistics company
#144I'm sure there's some juicy details behind the curtains, but people are too professional to air it publicly. Here's some fun but baseless theories: 1) Typical big-company guy fails to adapt to startup life. A year ago, Flexport's tech team was 400 people. That's minuscule compared to what Dave's used to at Amazon. He came in, insisted on a bunch of unnecessary hiring, bloated the tech team with deadwood, internal kin…
Re: Flexport CEO resigns a year after joining logistics company
#145Earlier quoted context omitted.
> Clark has hired political consultants to advise him on a potential 2026 run for governor of Texas, where he resides, according to people familiar with the matter. Greg Abbott, a Texas Republican, is currently serving a third term as governor. https://www.wsj.com/articles/dave-clark-resigns-as-flexport-...
It’s weird that the Wall Street Journal doesn’t say what party he’s considering running as. People who know he hired political consultants would also know who they are and thus if those consultants are Republicans or Democrats.
Re: Flexport CEO resigns a year after joining logistics company
#146Earlier quoted context omitted.
I could probably write a book on him and everything he did at Amazon that was worth talking about, and I gotta admit, I didn't want to start today, but you're right that he deserves an explanation. Here's a few snippets that can be directly attributed to him: * Amazon's policy of firing people on the spot for talking about unionizing. * Their (former) policy of not operating anywhere where they would end up having to…
A person like this went on to become the #2 at Amazon. Says a lot about the company and his peers as well.
Re: Flexport CEO resigns a year after joining logistics company
#147Earlier quoted context omitted.
I sat with the Flexport logistics teams for months on end. I watched them move hundreds of shipments. Maybe they concealed all the secret sauce for when I got up to the go the bathroom but nothing I saw was particularly notable. They had rules like "make sure the ISV is filed at least 3 days before expected arrival" and "if the origin agent hasn't picked up the can after more than 2 days, call Joe at the destination…
Then why has it not yet been done? Has God touched Flexport on the shoulder and said "We deem Ye worthy to redeem the freight forwarding industry?" It seems to me that if it's so easy as you describe, and yet it hasn't been done, than maybe it's not so easy after all. Perhaps not impossible. Perhaps doable. But perhaps not that easy. People who work in the industry are not stupid. They don't want to do unnecessary bu…
As for why the the industry folks haven't done this already, that's an easier one. For the operations people themselves, you're asking them to automate themselves out of a job. The efficiency and the cost savings aren't coming from nowhere, they're coming from salary spending on man hours. And I'm not just saying this is a cynical, self-preserving sabotage - I suspect many professionals in the space don't know or don't value automation. It's not "busywork" to them, it's _the job_ and that work is the core value that they add, so why would they change it up?
Leadership at these companies are probably more incentivized to do this, but to your own earlier point, they don't have the experience in building a modern application. They don't have the talent pool and they're probably afraid of "rocking the boat" too much because they have a good business already.
As I said before, I don't think any of the folks working in this space are stupid or incompetent. But there's a good quote from Upton Sinclair that I think is relevant here: "It is difficult to get a man to understand something, when his salary depends on his not understanding it."
Re: Flexport CEO resigns a year after joining logistics company
#148Earlier quoted context omitted.
Same thing at my company, only it was a former Microsoft employee who brought along all his buddies. They screwed up a bunch of stuff because they didn't understand our market or customers, and then all slowly got let go before having to contend with the full consequences of their bad decisions. We're now in a multi year recovery process.
This practice of bringing in former reports or buddies is very common in the industry, both in startups and established companies. You just have to look at the About us / Management/ Leadership page on the company web site and correlate a few names, current positions and positions in former companies, to get it.
Re: Flexport CEO resigns a year after joining logistics company
#149Looks like he is running for Governor in Texas. https://x.com/davehclark/status/1699574686848352532?s=46&t=B...
As much as I despise the trend of tech execs used to thinking that the're mini-gods who can do anything running for office, Texas can hardly do worse than the current government.
Re: Flexport CEO resigns a year after joining logistics company
#150"resigns" Even in the letter he shared himself he said the founder didn't see eye to eye with him, he 100% got fired. This is also the typical process at Amazon when directors and about are fired, they all "choose to leave to refocus on family".
> Clark has hired political consultants to advise him on a potential 2026 run for governor of Texas, where he resides, according to people familiar with the matter. Greg Abbott, a Texas Republican, is currently serving a third term as governor. https://www.wsj.com/articles/dave-clark-resigns-as-flexport-...
He himself confirmed he got fired (and it happened over Zoom, lol).